Brand Experience Ambassador - Flexible Schedule

Abercrombie & Fitch Co.; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who’ll Celebra

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers and maintaining a welcoming environment. You will help customers find products, provide styling guidance, and keep displays well-presented.

The role emphasizes friendly checkout, accurate purchases, returns, and exchanges, plus supporting online order fulfillment and in-store pickup, all within a dynamic retail atmosphere.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges efficiently.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Multi-tasking

Attention to detail

Attendance

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers and maintaining a welcoming environment. You will help customers find products, provide styling guidance, and keep displays well-presented.

The role emphasizes friendly checkout, accurate purchases, returns, and exchanges, plus supporting online order fulfillment and in-store pickup, all within a dynamic retail atmosphere.