Brand-Driven Sales Associate — Elevate Customer Style

Madewell; Town of Victor (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Discounts on brand products

401(k) plan

Bonus programs

Employee discounts across brands

Job summary

Madewell is seeking a Sales Associate to embody our brand with personal style and passion, helping customers discover their look on the sales floor. You will collaborate with teammates and managers to drive business success, delivering a seamless customer experience built on collaboration, kindness, and inclusivity.

You’ll contribute to hitting sales and service targets, support store tasks as needed, and share customer feedback with leadership to improve the overall shopping experience.

Qualifications

• Provide a welcoming, brand-aligned customer experience.
• Support sales goals through friendly, proactive service.
• Collaborate with team and managers to drive business success.
• Stay aware of fashion trends and brand direction.
• Be flexible with scheduling, including nights/weekends/holidays.
• Demonstrate problem-solving and adaptability on the floor.
• Lift at least 40 pounds as part of duties.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while aligning with brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales ability

Teamwork

Adaptability

Problem solving

Scheduling flexibility

Job description

Madewell is seeking a Sales Associate to embody our brand with personal style and passion, helping customers discover their look on the sales floor. You will collaborate with teammates and managers to drive business success, delivering a seamless customer experience built on collaboration, kindness, and inclusivity.

You’ll contribute to hitting sales and service targets, support store tasks as needed, and share customer feedback with leadership to improve the overall shopping experience.