Brand-Driven Retail Sales Associate – Flexible Schedule

Gap Inc; New York (NY); On-site; USD 19,000 - 26,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to help customers connect with our brand through friendly, knowledgeable service and loyalty program guidance across omnichannel options.

In collaboration with leadership, you will contribute to a best-in-class customer experience, maintain an organized store environment, handle transactions and returns, and support stock and back-of-house operations in a fast-paced retail setting.

Qualifications

• Excellent verbal and written communication with customers and team members.
• Customer-focused service mindset with a friendly demeanor.
• Experience in retail settings and handling transactions.
• Ability to educate customers about loyalty programs and promotions.
• Comfort with using omnichannel shopping options and store tech.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Strong communication

Customer focus

Retail environment

Suggestive selling

Omnichannel

Flexible schedule

Team collaboration

Job description

Gap Inc. is seeking a Brand Associate to help customers connect with our brand through friendly, knowledgeable service and loyalty program guidance across omnichannel options.

In collaboration with leadership, you will contribute to a best-in-class customer experience, maintain an organized store environment, handle transactions and returns, and support stock and back-of-house operations in a fast-paced retail setting.