Brand & Consumer Marketing Coordinator

ILLINOIS CORN MARKETING BOARD; Petaluma (CA); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Straus Family Creamery in Petaluma, CA is seeking a Marketing Coordinator who will support consumer engagement and brand initiatives. You will work directly with customers at the Consumer Services Desk and assist the Sales & Marketing team with events, materials, and reports.

The role emphasizes organizational skills, a proactive mindset, and a passion for organic products, with opportunities to gain hands-on experience across marketing operations and customer communications.

Qualifications

• Bachelor's degree in Marketing, Communications, Business or related field preferred, but not required.
• 2–4 years of experience in administrative, customer service, or marketing roles.
• Experience working with Salesforce or equivalent CRM database.
• Strong written and oral business communication.
• Proficient MS Word, PowerPoint, Excel skills.

Responsibilities

• Handle consumer inquiries by writing and phone, using approved templates.
• Capture data in Salesforce and build ad hoc reports for leadership.
• Coordinate with QA, Marketing, and Sustainability on product questions and templates.
• Support Marketing with materials, samples, influencer mailings, and event logistics.
• Provide backup coverage for Order Desk and related roles.
• Track coupon performance and manage marketing assets across DAM platforms.

Skills

Communication

Customer service

MS Word

PowerPoint

Excel

Data analysis

CRM reporting

Education

Bachelor's degree in Marketing, Communications, Business

Tools

Salesforce

Job description

Straus Family Creamery in Petaluma, CA is seeking a Marketing Coordinator who will support consumer engagement and brand initiatives. You will work directly with customers at the Consumer Services Desk and assist the Sales & Marketing team with events, materials, and reports.

The role emphasizes organizational skills, a proactive mindset, and a passion for organic products, with opportunities to gain hands-on experience across marketing operations and customer communications.