Brand & Communications Strategist

Complete-Health; Jacksonville (FL); On-site; USD 68,000 - 83,000; Full time

Job summary

Complete-Health in Jacksonville, FL seeks a Marketing & Communications Strategist to plan and execute internal and external communications, digital marketing, and community initiatives. You will develop clear messaging for employees, patients and external audiences, blending strategic planning with hands-on content creation across channels.

The role partners with market leadership, clinical staff and HR to maintain brand voice, manage social media campaigns, and publish timely updates.

Qualifications

• Strong writing, editing, proofreading and storytelling skills.
• Knowledge of internal communications, social media, digital marketing, content development, public relations and web communications.
• Experience developing and managing organic and paid social media content and campaigns.
• Ability to adapt content for email, web, social media, newsroom, digital signage and other platforms.
• Excellent organizational and project-management skills.
• Ability to collaborate with executives, department leaders and external partners.
• Understanding of brand voice and audience engagement.
• Ability to analyze performance data and derive insights.

Responsibilities

• Develop, write, edit and distribute internal communications.
• Manage employee intranet content.
• Develop and execute social media strategies across platforms.
• Create content for social media and digital channels while maintaining brand voice.
• Coordinate with website hosting provider for content updates.
• Support marketing strategies for digital signages.
• Coordinate patient communications via targeted emails.
• Write external editorial and PR content such as newsroom articles and press releases.
• Translate complex information into clear messaging for audiences.
• Partner with HR and cross-functional teams to support strategy.
• Support executive communications and leadership messaging.
• Attend community outreach events to strengthen brand.
• Identify opportunities to promote community involvement.
• Monitor social media performance and campaign results to guide strategy.

Skills

Writing

Editing

Proofreading

Storytelling

Internal communications

Social media

Digital marketing

Public relations

Web communications

Content development

Project management

Collaboration

Brand voice

Education

Bachelor's degree or equivalent in Marketing/Communications/PR/Journalism/Business

Job description

Complete-Health in Jacksonville, FL seeks a Marketing & Communications Strategist to plan and execute internal and external communications, digital marketing, and community initiatives. You will develop clear messaging for employees, patients and external audiences, blending strategic planning with hands-on content creation across channels.

The role partners with market leadership, clinical staff and HR to maintain brand voice, manage social media campaigns, and publish timely updates.