Brand Ambassador & Store Sales Associate – Growth & Perks

Waterdrop Inc.; BLOOMINGTON (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discount on waterdrop purchases

Monthly bonuses when targets are met

Development opportunities

Job summary

Waterdrop Inc. is seeking store team members to be ambassadors for our brand and products in a dynamic retail environment. You will provide outstanding customer service, identify shopper needs, and help convert interest into purchases while capturing data for loyalty programs.

Join an ambitious, international team with opportunities for development. Expect collaboration in store meetings, flexible shifts for fulltime or parttime roles, and incentives when targets are met.

Qualifications

• Be approachable and available to assist customers.
• Enthusiasm and commitment to provide excellent service.
• Willing to adapt and take on new challenges.
• Strong selling and interpersonal communication skills.
• Retail sales experience in a customer-focused environment.

Responsibilities

• Be an Ambassador for our Brand, Values and Product.
• Provide excellent customer service and exceed customer expectations.
• Identify customer needs and answer product questions related to prices, quality and features.
• Capture customer data to expand our database and loyalty.
• Resolve customer complaints by investigating problems and recommending solutions.
• Deliver product knowledge with recommendations through our selling ceremony.
• Attend and participate in store meetings and training sessions.
• Maintain store communication with colleagues and uphold brand standards.
• Open/close the store and ensure attendance policies are followed.
• Be aware of Health & Safety requirements in the store.

Skills

Customer service

Selling skills

Communication skills

Multitasking

Teamwork

Job description

Waterdrop Inc. is seeking store team members to be ambassadors for our brand and products in a dynamic retail environment. You will provide outstanding customer service, identify shopper needs, and help convert interest into purchases while capturing data for loyalty programs.

Join an ambitious, international team with opportunities for development. Expect collaboration in store meetings, flexible shifts for fulltime or parttime roles, and incentives when targets are met.