Brand Ambassador - Shadyside

Steel City; Pittsburgh (Allegheny County); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

Sales incentives and bonuses

Monthly clothing allowance

Free Coffee Fridays

Employee discount

Free merchandise from the Employee Bin

Clean kitchen with snacks/drinks

Job summary

A local retail brand in Pittsburgh is seeking a passionate Brand Ambassador to represent the company. As the face of the brand, you'll provide exceptional customer service, assist guests in product selection, and engage with the community. Ideal candidates are friendly and outgoing with a connection to Pittsburgh culture. Flexible availability of 5-15 hours per week is required. The position offers various perks including sales incentives, clothing allowance, and employee discounts.

Qualifications

• Prior retail or customer service experience preferred.
• Passion for Pittsburgh culture.
• Flexible availability of 5-15 hours per week, including weekends and holidays.

Responsibilities

• Deliver outstanding customer service and embody the brand.
• Assist guests in styling and product selection.
• Maintain visual standards and restock product.
• Engage with the local community and share brand knowledge.
• Support store events, promotions, and social media initiatives.

Skills

Customer service

Communication

Product styling assistance

Community engagement

Job description

Steel City tells stories. We are looking for someone to help tell the story of our Shadyside location. As a Brand Ambassador, you’re the face of Steel City. You bring the energy, the story, and the local pride to life with every customer interaction. You’ll help guests find pieces they love, sharing the meaning behind the brand, and make every visit feel personal.

Who you are:

• You deliver outstanding customer service and embody the Steel City brand
• Assist guests in styling, product selection and fit guidance
• Maintain visual standards and restock product daily
• Engage with the local community and share brand knowledge confidently
• Support store events, promotions and social media initiatives

You'll be a great fit for this role if:

• You're friendly, outgoing and demonstrate authentic communication
• You have a passion for Pittsburgh culture and the Steel City brand
• You have prior retail or customer service experience (preferred, not required)
• You have flexible availability 5-15 hours per week, including weekends (and holidays)

Perks!

• Sales incentives and bonuses
• Monthly clothing allowance
• Free Coffee Fridays
• Employee discount
• Free merchandise from the Employee Bin
• Clean kitchen with snacks/drinks. Let us know what you like and we’ll get it ordered!
• Be a part of the growing Steel City team!