Brand Ambassador, Retail Sales & Customer Experience

Columbia Sportswear Company; United States; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401k with company match

Employee discounts

Wellness Time Off

Job summary

Columbia Sportswear Company is seeking a Retail Associate to join our team. You will be a brand ambassador, delivering memorable in-store experiences through positive customer interactions and informed product recommendations.

You will assist shoppers with features, benefits, and availability while supporting store leadership and maintaining visual standards, stock, and safety compliance. Flexibility is key.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability;
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety;
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Inventory and POS systems

Education

High School Diploma or GED preferred

Job description

Columbia Sportswear Company is seeking a Retail Associate to join our team. You will be a brand ambassador, delivering memorable in-store experiences through positive customer interactions and informed product recommendations.

You will assist shoppers with features, benefits, and availability while supporting store leadership and maintaining visual standards, stock, and safety compliance. Flexibility is key.