Brand Ambassador - Retail & Customer Experience

Platinum Coastal Group; Sandy Springs (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Platinum Coastal Group in Sandy Springs is seeking an energetic Brand Assistant to support our retail team and elevate our brand image. You will represent the company, ensuring every customer interaction reflects our commitment to excellence and consistent brand standards.

This role is ideal for someone starting their career in retail, branding, or customer engagement. As a hands-on team member, you’ll learn our product offerings, engage directly with customers, and help maintain a visually

Qualifications

• High school diploma or equivalent required; post-secondary education is an asset.
• Retail or customer service experience preferred but not mandatory.
• Strong written and verbal communication skills.
• Flexible availability, including evenings and weekends.
• Friendly, team-oriented attitude with strong interpersonal abilities.

Responsibilities

• Welcome customers warmly and provide attentive, professional assistance.
• Present and recommend products in line with established brand guidelines.
• Build strong product knowledge to confidently guide purchasing decisions.
• Maintain a clean, organized, and visually appealing sales floor.
• Respond to customer questions and concerns promptly and courteously.
• Monitor stock levels and replenish merchandise as needed.
• Assist with in-store promotions, campaigns, and merchandising initiatives.
• Stay up to date on current offers, new launches, and brand updates.
• Gather customer insights and share feedback with management to enhance performance.
• Work collaboratively with colleagues to meet or exceed sales objectives.
• Participate in team meetings and ongoing training programs.
• Review sales data to help identify patterns and opportunities for improvement.
• Resolve customer issues efficiently while maintaining a positive brand image.
• Follow company policies and consistently uphold brand standards.

Skills

Brand awareness

Brand ambassadorship

Retail

Branding

Communication skills

Education

High school diploma or equivalent

Job description

Platinum Coastal Group in Sandy Springs is seeking an energetic Brand Assistant to support our retail team and elevate our brand image. You will represent the company, ensuring every customer interaction reflects our commitment to excellence and consistent brand standards.

This role is ideal for someone starting their career in retail, branding, or customer engagement. As a hands-on team member, you’ll learn our product offerings, engage directly with customers, and help maintain a visually