Brand Ambassador - Phoenix

New Belgium Brewing Company; Phoenix (AZ); On-site; USD 29,000 - 34,000; Part time

Job summary

New Belgium Brewing Company is seeking a part-time merchandiser to execute in-store priorities across major accounts, boosting brand visibility, shelf presence, and local sales growth in the Phoenix market.

Responsibilities include setting up displays, educating retailers on New Belgium brands, auditing stores, and supporting sampling events. The role requires strong customer service, 21+ years old, and the ability to travel to event locations with occasional evenings and weekends.

Qualifications

• Minimum six months of customer service experience
• Must be 21 or older
• Ability to have transportation to event locations
• Exceptional customer service skills and abilities
• General knowledge of brewing and the beer industry
• Knowledge and understanding of local laws around identification and service of alcohol and ability to pass TIPS training during orientation
• Exceptional communication skills and ability to speak in front of large groups
• Ability to deal with difficult situations and resolve matters effectively

Responsibilities

• Execute merchandising standards, displays, POS, and product placement in assigned accounts
• Build relationships with retailers, distributors, and account teams to support sales goals
• Perform store audits, surveys, and reporting to identify growth opportunities
• Support brand visibility within key accounts
• Educate retail partners on New Belgium brands and programs
• Maintain compliance with all company policies and alcohol regulations
• Work up to 15-20 hours per week, including occasional evenings and weekends
• Other duties as assigned

Skills

Customer service

Public speaking

Communication

Problem solving

Teamwork

Alcohol knowledge

Tools

TIPS training

Job description

This part-time role is responsible for executing merchandising priorities across major accounts to drive brand visibility, shelf presence, and sales growth in the local market. This role may also support select sampling and promotional events.

Essential Duties

• Execute merchandising standards, displays, POS, and product placement in assigned accounts.
• Build relationships with retailers, distributors, and account teams to support sales goals.
• Perform store audits, surveys, and reporting to identify growth opportunities.
• Support brand visibility within key accounts.
• Educate retail partners on New Belgium brands and programs.
• Maintain compliance with all company policies and alcohol regulations.
• Work up to 15-20 hours per week, including occasional evenings and weekends.
• Other duties as assigned.

Education/ Experience/Skills

• Minimum six (6) months of customer service-related work experience
• Must be 21 or older
• Ability to have transportation to event locations
• Exceptional customer service skills and abilities
• General knowledge of brewing and the beer industry
• Knowledge and understanding of local laws/guidelines around identification and service of alcohol and ability to pass TIPS training during orientation
• Exceptional communication skills and ability to speak in front of larges groups
• Ability to deal with difficult situations and resolve matter appropriately and effectively

Physical Requirements

• Ability to lift objects weighing up to 25lbs
• The position requires frequent, constant standing and walking.

Percent of Travel: 75%

Wage information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is Bell’s and New Belgium's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, or other position-related reasons.

Starting Wage Range: $21.00/hour

All Full-time Coworkers at Bell’s and New Belgium enjoy the following benefits after one calendar month of employment: Medical & Dental Insurance (options available for dependents), Basic Term Life and AD&D Insurance, Short Term Disability Insurance, Flexible Spending Account, Employee Assistance Program, PTO, 401k Match, Paid Caregiver Leave, and Profit Sharing. Details will be shared, and questions answered during our interview process.

EEO Statement

Bell’s and New Belgium welcomes all. We are committed to building an environment that is diverse, equitable, and inclusive within our own walls and amidst the entire craft beer community.

Bell’s and New Belgium strictly prohibits and does not tolerate discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity and expression (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, marital status, sexual orientation, genetic information, or any other characteristic protected under applicable federal, state or local law.