Brand Ambassador & Personal Stylist

knitwellgroup; Kildeer (IL); On-site; USD 2,066,000 - 2,583,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

LOFT is seeking a Sales Associate to act as the brand ambassador, guiding customers with personalized styling and maintaining an inviting sales floor. You will collaborate with the team to deliver memorable shopper experiences and keep the store visually appealing.

The role emphasizes hospitality, customer-first service, and proactiveness in daily tasks, with opportunities for growth across LOFT brands and ongoing professional development.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold high visual and operational standards while focusing on the customer.
• Use available tools to provide customers with a seamless omnichannel experience.

Skills

Customer service

POS experience

Hospitality mindset

Flexibility

Tech-savvy

Tools

Point-of-Sale system

Job description

LOFT is seeking a Sales Associate to act as the brand ambassador, guiding customers with personalized styling and maintaining an inviting sales floor. You will collaborate with the team to deliver memorable shopper experiences and keep the store visually appealing.

The role emphasizes hospitality, customer-first service, and proactiveness in daily tasks, with opportunities for growth across LOFT brands and ongoing professional development.