Brand Ambassador & Personal Styling Guide

N23 Premium Brands Opco LLC; Boston (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through philanthropy

Job summary

LOFT, part of KnitWell Group, is hiring a Sales Associate in Boston. You will act as a brand ambassador, guiding customers with personalized styling and maintaining an inviting store environment.

You’ll collaborate with teammates to deliver tailored experiences and leverage technology to stay aligned with promotions and priorities. The role requires customer-focused experience, hospitality mindset, and flexible availability, including evenings and weekends.

Qualifications

• Customer-focused experience is preferred.
• Hospitality mindset when engaging with customers.
• Flexibility to work evenings, weekends, and holidays.
• Technology proficient and able to operate a POS system.
• Ability to take initiative and make thoughtful decisions.

Responsibilities

• Guide the shopping journey with personalized styling recommendations.
• Keep the store organized and presentable on the sales floor.
• Collaborate with the team to create personalized customer experiences.
• Support an inviting sales floor environment and seamless omnichannel experience.

Skills

Customer service

Hospitality mindset

Flexible availability

Tech-savvy

Team collaboration

Tools

POS system

Job description

LOFT, part of KnitWell Group, is hiring a Sales Associate in Boston. You will act as a brand ambassador, guiding customers with personalized styling and maintaining an inviting store environment.

You’ll collaborate with teammates to deliver tailored experiences and leverage technology to stay aligned with promotions and priorities. The role requires customer-focused experience, hospitality mindset, and flexible availability, including evenings and weekends.