Brand Ambassador: Personal Styling & Customer Experience

LOFT; Charlotte (NC); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Charlotte, NC is seeking a Sales Associate to be the brand ambassador, delivering personalized styling and creating a welcoming shopping environment. You will guide customers, keep the sales floor organized, and collaborate with the team to ensure exceptional service.

Join a dynamic team that values hospitality, product knowledge, and seamless omnichannel experiences. Flexibility for evenings, weekends, and holidays is appreciated as we support store goals.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer-focused experience

Sales experience

Flexible availability

Point-of-sale system

Initiative

Tools

POS system

Job description

LOFT in Charlotte, NC is seeking a Sales Associate to be the brand ambassador, delivering personalized styling and creating a welcoming shopping environment. You will guide customers, keep the sales floor organized, and collaborate with the team to ensure exceptional service.

Join a dynamic team that values hospitality, product knowledge, and seamless omnichannel experiences. Flexibility for evenings, weekends, and holidays is appreciated as we support store goals.