Brand Ambassador- Lubbock

Client Staffing Solutions, Inc.; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Pella Windows & Doors is seeking a Brand Ambassador for the Lubbock Experience Center. This role involves providing outstanding customer service, managing showroom operations, and supporting sales efforts. Ideal for those looking to start a career in construction, offering hands-on experience and professional growth opportunities within a collaborative team.

Benefits

Competitive salary and benefits package

Opportunities for professional growth

Dynamic and collaborative work environment

Qualifications

• 2+ years of customer service or general business experience preferred.
• Retail, showroom, or administrative experience is a plus.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Provide excellent customer service and product information to showroom visitors.
• Help manage showroom appointments and keep sales tools updated.
• Assist with administrative support to the sales team for ticket preparation.

Skills

Positive Attitude

Communication Skills

Competitiveness

Ability to Thrive Under Pressure

Team Player

Education

High school diploma or GED required

Associate degree or technical certification preferred

Tools

Microsoft Office

Job description

Pella is a leading provider of high-quality windows and doors that combine innovative design with exceptional craftsmanship. We are committed to delivering outstanding products that enhance the beauty, energy efficiency, and comfort of homes.

We are looking for a dynamic and driven individual to join our team as a Brand Ambassador for Pella’s Lubbock Experience Center. In this multifaceted role, you will serve as the face of the showroom, creating a premium experience for our clients. If you're passionate about customer service, eager to learn, and thrive in a fast-paced environment, this is an exciting opportunity to grow within a supportive team. This position is an excellent opportunity for someone looking to break into the construction industry, as it offers hands-on experience in showroom operations, hosting events and sales support while gaining valuable industry knowledge and connections.

Schedule: Full Time, Monday through Friday, 9am to 6pm plus some after-hours for events, as needed.

Key Responsibilities

• Provide excellent customer service to showroom visitors, answering inquiries and providing product information.
• Help manage showroom appointments and ensure all sales tools and samples are up to date and ready for use.
• Serve as a knowledgeable representative of the Pella brand, ensuring up-to-date knowledge of products and services.
• Maintain a pristine showroom and organize samples in storage.
• Ensure all showroom materials are properly stocked, organized, and ready for customer visits.
• Provide administrative support to the sales team, assisting with the preparation of service tickets, order tracking, and follow-ups.
• Collaborate with Experience Center Manager to execute events within the showroom

Skills & Knowledge

• Positive Attitude: A can-do attitude, a high level of focus on results, and a positive growth mindset.
• Communication Skills: Excellent communication and interpersonal skills, both written and verbal.
• Competitiveness: A competitive spirit and eagerness to participate in sales contests and incentives.
• Ability to Thrive Under Pressure: Ability to thrive in a fast-paced, high-volume sales environment.
• Team Player: Ability to work collaboratively with sales teams and business development strategies.

Qualifications

• High school diploma or GED required; associate degree or technical certification preferred.
• 2+ years of customer service or general business experience preferred.
• Retail, showroom, or administrative experience is a plus.
• General construction terminology and applications preferred but not required.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn internal software/smart device applications.
• Detail-oriented with strong organizational skills.
• Ability to multitask and thrive in a fast-paced environment.
• Flexible and willing to work occasional after-hours events.

What We Offer

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement within a trusted brand.
• A dynamic, collaborative work environment that values innovation and teamwork.
• The chance to contribute to the success of Pella Windows & Doors’ field marketing and installation efforts.

Pella Windows & Doors of DFW/WTX is an equal-opportunity employer.