Brand Ambassador: Flexible Schedule & Customer Experience

A&F Stores, Inc.; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand Affiliate program

Training and development

Global team that celebrates you

Job summary

ABERCROMBIE & FITCH CO. in Houston is seeking Brand Representatives to bring our store experience to life—engaging customers with care and representing our brand authentically.

You’ll provide warm, attentive service, assist customers with styling guidance, and help maintain a clean, visually appealing sales floor.

You’ll handle checkout, returns, and online orders, support omni‑channel options, and have opportunities for career advancement within a global team that celebrates you.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Job description

ABERCROMBIE & FITCH CO. in Houston is seeking Brand Representatives to bring our store experience to life—engaging customers with care and representing our brand authentically.

You’ll provide warm, attentive service, assist customers with styling guidance, and help maintain a clean, visually appealing sales floor.

You’ll handle checkout, returns, and online orders, support omni‑channel options, and have opportunities for career advancement within a global team that celebrates you.