Brand Ambassador & Events Specialist

Tanger; Lancaster (Lancaster County); Hybrid; USD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive salary

401(k) match

Voluntary Benefits

Team Member Discounts

Job summary

Tanger Lancaster seeks a Tanger Ambassador to engage guests, promote TangerClub benefits, and support brand initiatives across on-site and virtual sessions. You will collaborate with management and retailers to create a welcoming, high-energy experience.

Ideal candidates have 1–2 years of customer service, high school diploma, and fluency in English; Spanish is a plus. The role offers a flexible schedule and opportunities to connect with communities.

Qualifications

• High School Diploma or work-related experience.
• 1-2 years customer service experience.
• Fluency in English; bilingual Spanish is a plus.
• Willingness to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Maintain a polished, professional appearance aligned with the brand image.
• Attend virtual or in-person sessions, webinars, or meetings to enhance knowledge.
• Engage guests across the center, drive awareness, and provide a consistent brand voice.
• Develop knowledge of center locations, programs, offers, and events to assist shoppers.
• Distribute samples and promotional materials to shoppers.
• Capture customer feedback and relay to client relations as needed.
• Educate shoppers on TangerClub benefits via the Tanger Mobile App and assist sign-ups.
• Represent Tanger at on-site and off-site marketing events and assist with setup/breakdown.
• Record promotional events via photos/videos and recap accordingly.
• Foster retailer partnerships and assist center management as needed.
• Report issues per Tanger policy and provide general admin support.

Skills

Customer service

Communication

Bilingual Spanish

English fluency

Interpersonal skills

Education

High School Diploma

Tools

Mobile devices

Job description

Tanger Lancaster seeks a Tanger Ambassador to engage guests, promote TangerClub benefits, and support brand initiatives across on-site and virtual sessions. You will collaborate with management and retailers to create a welcoming, high-energy experience.

Ideal candidates have 1–2 years of customer service, high school diploma, and fluency in English; Spanish is a plus. The role offers a flexible schedule and opportunities to connect with communities.