Brand Ambassador: Designer Toys & Collectibles Sales

Pop-Mart-Americas-Inc.; Cabazon (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

On-site training

Job summary

POP MART in Cabazon, CA is hiring a Retail Sales Associate to deliver an engaging in-store experience, welcome customers, and share POP MART’s collectible world. You will guide purchases, handle returns, and support stockroom organization while contributing to a high-energy team environment.

You will represent the POP MART brand through storytelling, product knowledge, and personalized recommendations, driving store performance and customer loyalty in a dynamic retail setting.

Qualifications

• High school diploma or equivalent preferred.
• 1+ year of customer-facing retail, hospitality, entertainment, or service industry experience preferred.

Responsibilities

• Deliver exceptional customer experience and warmly welcome guests.
• Educate customers about POP MART's collectibles, stories, and product launches.
• Process purchases, returns, exchanges, and loyalty transactions using the POS system.
• Assist with receiving shipments, replenishing merchandise, and stockroom organization.
• Support store operations and inventory accuracy; collaborate with teammates to hit sales goals.

Skills

Customer service

Communication

Bilingual

Teamwork

Education

High school diploma

Tools

POS systems

Handheld scanners

Job description

POP MART in Cabazon, CA is hiring a Retail Sales Associate to deliver an engaging in-store experience, welcome customers, and share POP MART’s collectible world. You will guide purchases, handle returns, and support stockroom organization while contributing to a high-energy team environment.

You will represent the POP MART brand through storytelling, product knowledge, and personalized recommendations, driving store performance and customer loyalty in a dynamic retail setting.