Brand Ambassador & Customer Experience Pro

Start Club; Culver City (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Leadership development opportunities

Performance-based incentives

Work with national brands

Job summary

Start Club is a growing marketing and customer engagement firm that partners with well-known brands to foster meaningful connections with customers. We are seeking a Customer Service Representative to serve as a positive, professional face for our clients and their customers.

You will represent clients in professional settings, interact with customers, educate them on products and solutions, and help build strong relationships while contributing to acquisition and brand awareness efforts.

Qualifications

• Friendly, outgoing and comfortable speaking with new people.
• Customer-service oriented with strong communication skills.
• Motivated and eager to learn.
• Professional and confident in a face-to-face environment.

Responsibilities

• Represent our clients in a professional and personable manner.
• Interact directly with customers in a variety of settings.
• Educate customers on products, services, and available solutions.
• Answer questions and provide a positive customer experience.
• Build genuine relationships with customers and identify their needs.
• Assist with customer acquisition and brand awareness initiatives.
• Communicate product and service information clearly and confidently.
• Participate in team meetings, training sessions, and development programs.
• Track customer interactions and provide feedback to management.
• Work collaboratively with team members to achieve daily and weekly goals.

Skills

Customer service

Communication skills

Team player

Learn quickly

Job description

Start Club is a growing marketing and customer engagement firm that partners with well-known brands to foster meaningful connections with customers. We are seeking a Customer Service Representative to serve as a positive, professional face for our clients and their customers.

You will represent clients in professional settings, interact with customers, educate them on products and solutions, and help build strong relationships while contributing to acquisition and brand awareness efforts.