Brand Ambassador & Customer Experience Expert

Abercrombie & Fitch Spain, SL; Elizabeth (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr-

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life in Elizabeth, NJ. You will engage customers, help them find items, and keep the store looking its best with attentive styling guidance.

You will also handle transactions, returns, and exchanges at the cash wrap and support online order availability, in-store pickups, and ship-from-store tasks. This role emphasizes reliability and consistent attendance in a fast-paced environment.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist customers with finding products and styling guidance.
• Support product replenishment and maintain an organized, visually consistent store.
• Process purchases, returns, and exchanges accurately at the cash wrap.
• Support omni-channel tasks like Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Communication

Reliability

Organizational skills

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life in Elizabeth, NJ. You will engage customers, help them find items, and keep the store looking its best with attentive styling guidance.

You will also handle transactions, returns, and exchanges at the cash wrap and support online order availability, in-store pickups, and ship-from-store tasks. This role emphasizes reliability and consistent attendance in a fast-paced environment.