Brand Ambassador & Customer Engagement Specialist

AlohaProduce Co; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

AlohaProduce Co in Charlotte, NC is seeking a personable Communications Representative to strengthen customer relationships and professionally represent our clients. This role suits someone who enjoys interacting with people and delivering clear information to create positive experiences.

You will receive training to develop communication, relationship-building, and customer engagement skills while working with a supportive team and gaining practical experience in brand representation and

Qualifications

• Clear verbal communication and active listening skills.
• Friendly, professional, and approachable personality.
• Ability to explain information in a simple and engaging way.
• Strong interpersonal skills and a customer-focused mindset.
• Dependable, adaptable, and comfortable working with a team.
• Previous customer-facing experience is beneficial but not essential.

Responsibilities

• Communicate product, service, and promotional information clearly to customers.
• Represent client brands during in-person customer interactions and promotional activities.
• Answer customer questions and provide accurate, helpful information.
• Build rapport with customers through attentive listening and professional communication.
• Support customer engagement initiatives and brand awareness campaigns.
• Gather customer feedback and share relevant observations with the team.
• Work with colleagues to maintain consistent messaging and achieve team objectives.
• Participate in training and development activities to strengthen communication skills.

Skills

Verbal communication

Active listening

Friendly and professional demeanor

Interpersonal skills

Customer-focused

Team player

Customer-facing experience

Job description

AlohaProduce Co in Charlotte, NC is seeking a personable Communications Representative to strengthen customer relationships and professionally represent our clients. This role suits someone who enjoys interacting with people and delivering clear information to create positive experiences.

You will receive training to develop communication, relationship-building, and customer engagement skills while working with a supportive team and gaining practical experience in brand representation and