Brand Advocate Position in Sunnyvale, California

Cellairis

Sunnyvale (CA)

On-site

USD 25,000 - 30,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Cellairis in Sunnyvale, CA is seeking a Brand Advocate to drive in-store sales at the walk-by entry. You will engage customers with high energy, present free product offers, and guide them to the store to complete a purchase.

The role emphasizes customer-first service, script memorization, and the ability to turn objections into opportunities while maintaining a professional appearance and adherence to the Dress Code. Multiple shifts available in a fast-paced retail environment.

Qualifications

Excellent communication skills, highly energetic, and approachable.
Genuine customer service skills and ability to develop relationships with clients.
Cognizant of spending time with the right prospective customers.
Physical requirement: Stand for long periods; Lift 25 Lbs.

Responsibilities

Perform customer conversion sales at the Cellairis walk-by entry doors.
Entice walk-by customers with free products to motivate store visits and purchases.
Use AIDA-based scripts to guide customers to the Cellairis counter.
Persuade and encourage customers to show broken phones and receive quotes or join mailing lists.
Explain participation terms for free goods or services at Cellairis counter.

Skills

Outgoing

Persuasive

Sales skills

Self-motivated

Results-oriented

Persistent

Objection handling

Job description

Has tremendous energy and initiative to drive customers to the store and generate sales.
Able to memorize scripts and use them naturally and high energy; can recognize and capitalize on an extremely high percentage of sales opportunities.
Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
Genuine Customer Service:
Has genuine concern about customers, and knows the Customer Service Guide front to back.

Job Title

Brand Advocate

Department

Retail/Sales

Reports to

Store Manager

Location

Sunnyvale, California

Dress Code

Cellairis Retail Dress Code

Travel

N/A

Benefits

N/A

Schedule

Multiple Shifts Available

Core Competencies

Outgoing and approachable
Persuasive personality
Proven sales skills
Determined and Self-Motivated
Results-Oriented
Persistent in nature
Ability to turn objections into leads

Required Attitude/Personality

Drive and Urgency:
- Has tremendous energy and initiative to drive customers to the store and generate sales.
- Able to memorize scripts and use them naturally and high energy; can recognize and capitalize on an extremely high percentage of sales opportunities.
Attitude:
- Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
Genuine Customer Service:
- Has genuine concern about customers, and knows the Customer Service Guide front to back.

What Type Of Person We Want

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role.
We want someone who can turn a failure into a positive action and great successes into examples for the future.
Perfect role for someone who is athletic, highly energetic, and in excellent physical condition

Job Description

Perform customer conversion sales at the Cellairis walk by entry doors. Similar to a product sampling program: you will be enticing each walk by customer with free products so that he or she will be inclined to come to our store and ultimately commit to a purchase. You will be using AIDA model (attention, interest, desire, action) based scripts to get the walk by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote and or join our mailing list by offering free products. In order for the consumer to receive their free goods or services from Cellairis they will need to come to the Cellairs counter and agree to certain participation terms. Your job is to make them aware of these special offers, entice and drive them to our store.

Hiring Requirements

Required Skills:
- Excellent communication skills, highly energetic, and approachable
- Ability to have genuine customer service skills and develop relationships with clients
- Cognizant of spending time with the right prospective customers
- Physical skill requirements:
  - Stand for long periods of time
  - Lift 25 Lbs.
- Own reliable transportation/Valid Driver's License
- Professional appearance

Previous Work Experience

Retail experience recommended but not required:
- 1-3 years in a retail sales environment
- Proven ability to meet and exceed sales goals
- Sampling selling experience is a plus

Disclosure Statement

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and a non-acceptable commute distance. This job description is not necessarily an exhaustive list of all requirements, and working conditions associated with this job. Although this job description is intended to be an accurate reflection of the current job, the company reserves the right to revise the job or to require different tasks be performed when circumstances warrant, including but not limited to emergencies, changes in personnel, workload, rush jobs, or technological developments. We are a smoke free work environment and strive to employ nonsmokers. All employees share in and have the responsibility for enforcing this policy. All Candidates are subject to a Reference Check/Background Check/Credit Check/ Drug Screen/Skills Assessment/ Personality Assessment/ Language Proficiency Testing.

Awards