Brand Advocate Position in Durham, North Carolina

Cellairis; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Cellairis in Durham, North Carolina is seeking a Brand Advocate to attract customers and convert walk-by traffic into sales. You will use energetic, script-based interactions to engage customers and guide them toward the store counter for quotes or sign-ups.

Ideal candidates have 1–3 years in retail sales, strong communication, and a professional appearance. Must be able to stand long periods and lift 25 lbs with reliable transportation.

Qualifications

• Excellent communication skills, highly energetic, and approachable.
• Ability to have genuine customer service skills and develop relationships with clients.
• Stand for long periods of time and lift 25 lbs.
• Retail experience of 1–3 years with a track record of meeting/exceeding sales goals.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors using AIDA-based scripts.
• Entice each walk-by customer to visit the Cellairis counter, obtain a repair quote, or join the mailing list.
• Persuade customers to take advantage of offers and drive them to the store for purchases.

Skills

Outgoing and approachable

Persuasive personality

Proven sales skills

Determined and Self-Motivated

Results-Oriented

Persistent in nature

Ability to turn objections into leads

Job description

Has tremendous energy and initiative to drive customers to the store and generate sales.

Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.

Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.

Genuine Customer Service: Has genuine concern about customers, and knows the Customer Service Guide front to back.

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Durham, North Carolina - Brand Advocate

Job Title: Brand Advocate

Department: Retail/Sales

Reports to: Store Manager

Location: Durham, North Carolina

Dress Code: Cellairis Retail Dress Code

Travel: N/A

Benefits: N/A

Schedule: Multiple Shifts Available

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and Self-Motivated
• Results-Oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude/Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales.
• Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers, and knows the Customer Service Guide front to back.

What Type Of Person We Want

• Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role.
• We want someone who can turn a failure into a positive action and great successes into examples for the future.
• Perfect role for someone who is athletic, highly energetic, and in excellent physical condition

Job Description

Perform customer conversion sales at the Cellairis walk by entry doors. Similar to a product sampling program: you will be enticing each walk by customer with free products so that he or she will be inclined to come to our store and ultimately commit to a purchase. You will be using AIDA model (attention, interest, desire, action) based scripts to get the walk by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote and or join our mailing list by offering free products. In order for the consumer to receive their free goods or services from Cellairis they will need to come to the Cellairs counter and agree to certain participation terms. Your job is to make them aware of these special offers, entice and drive them to our store.

Hiring Requirements

Required Skills:

• Excellent communication skills, highly energetic, and approachable
• Ability to have genuine customer service skills and develop relationships with clients
• Cognizant of spending time with the right prospective customers
• Physical skill requirements
• Stand for long periods of time
• Lift 25 Lbs.
• Own reliable transportation/Valid Driver’s License
• Professional appearance

Previous Work Experience

Retail experience recommended but not required:

• 1-3 years in a retail sales environment
• Proven ability to meet and exceed sales goals
• Sampling selling experience is a plus

Disclaimer

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. This job description is not necessarily an exhaustive list of all requirements, or working conditions associated with this job. Although this job description is intended to be an accurate reflection of the current job, the company reserves the right to revise the job or to require different tasks be performed when circumstances warrant, including but not limited to emergencies, changes in personnel, workload, rush jobs, or technological developments. We are a smoke free work environment and strive to employ Nonsmokers. All employees share in and have the responsibility for enforcing this policy. All Candidates are subject to a Reference Check/Background Check/Credit Check/ Drug Screen/Skills Assessment/ Personality Assessment/Language Proficiency Testing.