Branch Warehouse Associate

Industrial Supply; Elko (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Industrial Supply in Elko, Nevada seeks a Warehouse & Customer Service Associate to support daily branch operations. You will handle receiving, stocking, picking, packing, and local deliveries while assisting customers at the front counter and keeping the warehouse organized.

Join a team-focused environment at our Elko branch, with an active role in inventory control, order accuracy, and delivering dependable customer service.

Qualifications

• Dependable and willing to work in a fast-paced environment.
• Comfortable interacting with customers at the front counter and during deliveries.
• Ability to follow written and verbal instructions and maintain accuracy.

Responsibilities

• Receive incoming shipments and unload products safely.
• Verify products and quantities against orders and documentation.
• Stock and organize inventory in the warehouse locations.
• Pick products accurately to fulfill customer orders.
• Pack, label, and stage orders for pickup or delivery.
• Review sales orders and shipping documents to ensure correct handling.

Skills

Customer service

Inventory management

Order picking/packing

Delivery coordination

Job description

About Industrial Supply For

About Industrial Supply For 110 years, Industrial Supply has built its reputation on dependable service, strong customer relationships, and people who take pride in doing the job right. As we celebrate our 110th anniversary, we're proud of the company we've built and excited about what comes next. Our branch teams are at the heart of our business, working together every day to make sure our customers have the products and support they need.

We're looking for a dependable, hardworking team member to join our Elko, Nevada branch. Position Summary Industrial Supply is looking for a Warehouse & Customer Service Associate who enjoys staying busy, working with customers, and taking on a variety of responsibilities. This is a full-time position supporting the day-to-day operations of our Elko branch. You'll work throughout the branch-receiving and stocking inventory, picking and packing customer orders, assisting customers at the front counter, keeping the warehouse organized, and making local deliveries when needed. This is a great opportunity for someone who likes a hands-on job with variety. Some of your day may be spent helping customers, some working in the warehouse, and some making deliveries. Most importantly, you'll be part of a local team working together to take care of our customers.

What You'll Do

Warehouse & Inventory

• Receive incoming shipments and unload products safely.
• Verify incoming products and quantities against purchase orders and other documentation.
• Stock and organize inventory in the appropriate warehouse locations.
• Pick products accurately to fulfill customer orders.
• Pack, label, and stage orders for customer pickup or delivery.
• Review sales orders, work orders, shipping documents, and other paperwork to ensure the correct products are being handled.
• Help maintain accurate and organized inventory.
• Keep warehouse shelves, racks, bins, and staging areas clean and organized.
• Assist with loading and unloading products and pallets.

Customer Service

• Greet and assist walk-in customers in a friendly and professional manner.
• Help customers with orders, product pickups, and general questions.
• Work with other branch team members to make sure customer needs are handled quickly and accurately.
• Communicate clearly with customers regarding orders and deliveries.
• Help create the dependable, responsive service Industrial Supply customers expect.

Local Deliveries

• Make local customer deliveries when needed.
• Load and secure customer orders for safe transportation.
• Verify orders before leaving the branch to help ensure delivery accuracy.
• Deliver products according to customer instructions and company procedures.
• Provide professional, courteous service when interacting with customers.
• Perform routine vehicle checks and help keep company vehicles clean, safe, and well maintained.
• Follow applicable driving, safety, and regulatory requirements.

Support the Branch

We're a team, so you'll also help wherever needed to keep the Elko branch running smoothly. That may include assisting coworkers, maintaining the warehouse, helping with customer orders, or taking on special projects assigned by the Branch Customer Service Lead.

What We're Looking For

• Dependable and committed to showing up ready to work.
• Friendly and comfortable interacting with customers.
• Detail-oriented and committed to getting orders right.
• Able to communicate effectively with customers and coworkers.
• Comfortable working independently without constant supervision.
• Willing to learn and take on different responsibilities.
• Able to prioritize tasks and stay productive throughout the workday.
• A team player who is willing to jump in and help when needed.
• Safety-minded when working in the warehouse and operating company vehicles.

Helpful, But Not Required

• Previous warehouse experience, including receiving, stocking, picking, or packing.
• Customer service or counter sales experience.
• Experience in industrial supply, construction supply, automotive parts, distribution, retail, or a related environment.
• Delivery driving experience involving customer interaction.
• Familiarity with sales or order-processing systems.

Don't have industrial distribution experience? We still encourage you to apply. If you're dependable, willing to learn, comfortable working with customers, and take pride in doing accurate work, we'd like to hear from you.

Physical Requirements

This is an active position that requires regular movement throughout the workday.

Employees Must Be Able To

• Lift and carry products weighing up to 50 lbs.
• Load and unload products and pallets.
• Regularly stand, walk, bend, reach, lift, and move products.
• Safely move products throughout a warehouse environment.
• Perform warehouse responsibilities in a smaller branch setting.
• Safely and legally operate a company delivery vehicle when making customer deliveries.

Why Join Industrial Supply?

At Industrial Supply, you won't be limited to doing one thing all day. You'll have the opportunity to learn different parts of the branch, interact directly with customers, and become someone your coworkers and customers can count on. For 110 years, our success has been built by people who work hard, support their teammates, and take care of customers. We're looking for someone who wants to continue that tradition with our Elko team. If you're dependable, enjoy staying active, and want a position where you can learn different parts of the business, we'd like to hear from you.

This job description describes the general nature and level of work performed in this position. It is not intended to be an exhaustive list of responsibilities, duties, or qualifications. Employees may be asked to perform additional duties or special projects as business needs require.