Branch Teller

Cross River; Los Angeles (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Cross River is hiring a Branch Teller in Los Angeles to support daily branch operations and customer interactions. You will handle deposits, basic account maintenance, and ensure compliance with bank policies.

The role emphasizes accuracy, strong communication, and the ability to manage multiple tasks in a fast-paced environment, with an onsite work arrangement and opportunities to contribute to a trusted fintech ecosystem.

Qualifications

• 1+ years of teller experience.
• Knowledge of Banking Regulations.
• Strong organizational and communication skills.

Responsibilities

• Opens/closes deposit accounts per bank policies and regulations.
• Performs reconciliations related to cash position and teller processing.
• Identifies fraudulent or unusual activity and reports it per policy.

Skills

Teller experience

Customer service

Regulatory knowledge

Multi-tasking

Tools

MS Excel

MS Word

Outlook

Job description

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

The Branch Teller will be responsible for assisting in the daily operations, overall success of the banking branch, and for performing all operational aspects of the branch in accordance with bank policies. This individual will be responsible for following established policies and procedures regarding branch activities.

Responsibilities:

• Opens/closes various deposit accounts in accordance with bank policies/procedures, BSA/AML requirements and other regulatory/compliance laws
• Performs various general ledger reconciliations relating to cash position and teller processing
• Identifies possible fraudulent or unusual activity and reports such in accordance with Bank policy
• Exercises proper dual control when required by Bank policy
• Assists in projects as assigned by Branch or Senior management
• Adheres to high ethical and professional standards
• Interacting with customers on a regular basis to ensure satisfaction
• Resolves customer problems/issues as needed
• Assists all departments as needed

Qualifications:

• 1+ years of teller experience
• Knowledge of Banking Regulations
• Leadership skills
• Excellent organizational skills
• Ability to take responsibility and make decisions
• Ability to manage multiple responsibilities and prioritize tasks
• Outstanding customer service skills
• Excellent written and oral communication skills
• Strong attention to detail
• Proficiency in MS Office applications, particularly Excel, Word and Outlook

#LI-AC1 #LI-Onsite

Salary Range: $50,000.00 - $65,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.