Branch Support Coordinator, Ambius

The Terminix International Company Limited Partnership; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits starting Day 1

Health and wellness

401(k) company match

Paid time off

Company-paid holidays

Job summary

Rentokil is seeking an experienced Administrative Assistant to support day-to-day branch operations, including billing, invoicing, contract management, and records.

Responsibilities include AP/AR tasks, sales entry, and coordinating with multiple departments. The role requires 3–5 years in a similar admin role, with strong communication and organizational skills.

Qualifications

• High school diploma or GED required.
• 3-5 years experience in a similar administrative role preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Handle day-to-day branch administrative duties incl. customer experience, billing, invoicing, and records.
• Manage accounts payable processes: creating POs, coding and paying bills.
• Manage accounts receivable: liaise with collections, credits, refunds, and invoicing.
• Maintain customer contracts in database, manage price increases and new agreements.
• Oversee office supplies and WDS support including sales entry and client data updates.
• Support branch finance and admin tasks as delegated; assist with month-end processes.

Skills

Excellent listening

Communication skills

Customer service

Written communication

Organizational skills

Time management

Attention to detail

Problem solving

Stress management

Independent work

Education

High school diploma or GED

3-5 years admin experience

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Key Performance Indicators

• Assists with achieving Customer Retention Targets
• Assists with achieving NPS/ CVC Results
• Assists with achieving APBITA Targets
• Assists with achieving Revenue Targets
• Assists with achieving AR/ DSO Targets

Principal Duties and Responsibilities

• General Admin Tasks Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
• Responsible for Accounts Payable processes including creating POs and coding/ processing bills.
• Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate.
• Customer contract management (database, price increases, new agreements)
• Responsible for Office Supply Inventory
• Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates)
• Successfully supports branches in other assigned functions as delegated.
• Admin/ Warehouse Tasks Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
• Maintains Branch Holiday Pipeline
• WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules.)
• Admin Month End Tasks Assist with Commission SOP Manage/ Assist with MUR Reporting Physical Inventory Processes (WDS)

CANDIDATE SUMMARY

Required Experience 3-5 years business administrative experience preferred Skill with Google Suite Preferred Experience supervising others preferred

Required Leadership Traits and Characteristics

• Excellent listening and communication skills
• Excellent customer service skills
• Skill in written and verbal communications
• Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time
• Skill in providing timely and clear and concise feedback
• Attention to detail and analytical skills
• Customer focus and growth mindset
• Outstanding problem-solving abilities
• The ability to handle stress and stress related situations
• The ability to work independently, taking the initiative

Formal Education, Qualifications or Training

High school diploma or GED required 3-5 years experience in a similar administrative role preferred

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement 401(k) retirement plan with company-matching contributions
• Work-Life Balance Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.