Branch Support

Packer-Fastener-and-Supply-Inc; Wauwatosa (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Paid holidays

Volunteer time off

Medical, dental, and vision

401(k) with company match

Employee assistance program

Job summary

Packer Fastener is seeking a Branch Support member for our Milwaukee Branch to assist the sales team and service customers on site. Responsibilities include processing orders, receiving and shelving inventory, and performing deliveries using a company vehicle when required.

We offer hourly pay with profit-sharing bonuses, plus PTO, holidays, and a comprehensive benefits package. The ideal candidate is detail-oriented, reliable, and able to lift up to 75 lbs and work in a fast-paced environment.

Qualifications

• High school education or equivalent required.
• Excellent written and verbal communication skills.
• Strong time management and attention to detail.
• Ability to lift 25–50 lbs and up to 75 lbs; able to drive for deliveries.

Responsibilities

• Support sales team and handle customer inquiries.
• Place and fulfill orders and assist with processing.
• Receive, stock, and manage inventory and shipping.
• Perform on-site customer service and deliveries when needed.
• Maintain front room cleanliness and inventory replenishment.

Skills

Sales support

Customer service

Inventory management

Time management

Communication skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Database software

Driver's license

Job description

Packer Fastener is looking for a high swagger individual to join our Milwaukee Branch for a Branch Support member!About UsAt Packer Fastener, we’re more than just fasteners — we’re a growing industrial supply partner dedicated to exceptional service, rapid delivery, and building long-lasting relationships with our customers. Since 1998, we’ve expanded throughout the Midwest and beyond, driven by a people-first culture we call “Swagger.” Our team is the reason for our success, and we’re always looking for great people to help us serve more customers every day.The Branch Support role is responsible for providing support to the branch based upon the needs of the branch and guidance of the Branch Manager including but not limited to order fulfillment, receiving product, inventory put away, shipping, customer deliveries, and servicing customers on site. These responsibilities will support the development and accomplishment of Packer’s Strategy and Vision while promoting our company Swagger.Primary Duties:Sales Support: Provide support to sales team membersCustomer Service: Assist with customer inquiriesOrders: Place and fulfill orders, fulfilling ordersAssist with managing inventory and warehouse operationsFront room upkeep in relation to inventory replenishment and general cleanliness of branch.Performing deliveries with a company vehicleService customers on site filling customer bin stock and/or industrial vending machinesMay perform other duties as assignedAs a Packer Fastener team member you'll also have:Hourly Pay + Profit Sharing Bonus EligibleImmediate PTO, Paid Holidays, and Volunteer Time OffFlexible SchedulesMedical, Dental and Vision Insurance (eligible the 1st of the month after start date)Short- & Long-Term Disability401(K) with Company MatchContinued Education – Educational AssistanceEmployee Assistance Program (with free counseling sessions)Career Growth PotentialEmployee Wellness Program (with rewards)Free Physical Therapy provided by Packfit Paramount Fitness partnershipPacker Fastener Apparel and GiftsHigh School education or equivalent.Exhibits company Swagger.Highly motivated, handle multiple priorities with high attention to detail, and strong time management skills.Knowledge of product lines and pricing structure.Ability to think critically and solve practical problems.Basic math skills with the ability to calculate figures such as discounts, interest, commissions, proportions, percentages.Excellent written and verbal communication skills.The ability to lift, slide, and lower packages that typically weighs 25lbs-50lbs and may weigh up to 75lbs.Proficient in common computer software including Microsoft Office and database software.Must have a valid driver’s license and acceptable driving record. Must be able to obtain coverage through company's auto insurance carrier according to company Driver Safety Policy.If required, must obtain DOT Fed Med card and pass drug screening