Branch Supervisor - Batesville, AR

First Convenience Bank; Batesville (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading bank in Batesville, Arkansas is seeking a Branch Supervisor to provide exceptional customer service and manage branch operations. The ideal candidate will have a strong background in cash handling and customer service. Responsibilities include guiding staff, ensuring compliance with bank policies, and achieving production goals. This full-time position requires flexibility and the ability to work in a dynamic environment.

Qualifications

• Minimum of six months cash handling experience in a sales or customer service position.
• Ability to provide excellent customer service in a fast-paced environment.

Responsibilities

• Provide prompt, efficient, and friendly services to customers.
• Ensure accurate balancing of personal banker/teller accounts.
• Achieve monthly new account production goals.

Skills

Customer Service

Decision Making

Teamwork

Education

High School Diploma

Job description

Branch Supervisor

Location: Batesville, Arkansas, United States

Job ID: #394-25358

Location Address: 3150 Harrison Street

Position Type: Full Time

Requirements

• High School Diploma or equivalent
• Experience in production accountability
• Minimum of six months cash handling experience in a sales or customer service position
• At least 18 years of age
• Ability to make independent decisions
• Ability to provide excellent customer service in a fast-paced environment
• Must successfully pass background investigation according to company policy
• Ability to work well with co-workers and in a team environment
• Flexible schedule including evenings, weekends, and holidays; schedules are subject to change

Preferred: Familiarity with bank regulations and laws

Job Description

• Provide prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and recognize customer needs with appropriate suggestions
• Follow established policies in accordance with bank and supervisor directions
• Ensure accurate balancing of personal banker/teller accounts and assist in resolving discrepancies
• Report differences immediately to the manager
• Achieve monthly new account production goals as assigned
• Guide, develop, and assist personal bankers in growth and sales
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit
• Serve a diverse customer base, including Spanish-speaking customers
• Maintain a neat and organized teller area and personnel appearance in accordance with bank policy
• Perform other duties as assigned

Physical Requirements

• Stand or walk for extended periods depending on branch location
• Operate a computer and other office machinery
• Lift up to 25 lbs

FCBI is an equal opportunity employer.