Branch Security Officer-West Hartford

Tiffany & Co; West Hartford (CT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Job summary

Tiffany & Co. seeks a Security Officer to uphold a secure, welcoming environment for clients and staff in West Hartford, CT. You will be the frontline ambassador, blending security duties with exceptional customer service to reinforce the Tiffany Experience.

Responsibilities include protecting assets, supporting sales and service initiatives, and performing daily security operations. Prior security or retail experience is preferred; HS diploma and work authorization required.

Qualifications

• High School Diploma required.
• Basic computer skills.
• Ability to work retail store hours including nights, weekends and holidays.
• Authorized to work in the United States or position country.
• Experience in a retail/security environment preferred.
• 1 year in security role preferred.

Responsibilities

• Maintain a secure environment for clients and employees; be the first point of contact for Tiffany clients.
• Assist in store operations to support sales plans and deliver the Tiffany Experience.
• Elevate in-store experiences by displaying brand ambassador behavior and hospitality.
• Support security controls and daily operations, conduct inspections, and respond to incidents.

Skills

Retail security

Customer service

Store operations

Education

High School Diploma

Tools

Security systems

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Overview:

Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.

Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)is never compromised…. and it never will be.

We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

Responsibilities:

The Security Officer maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.

Sales:

Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service:

Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Security Controls and Operations:

Provide exceptional security and operations support to drive sales and service. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.

Qualifications:

• Required Qualifications:
• High School Diploma.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Must have authorization to work in the United States or in the country where the position is based.
• Preferred Qualifications:
• Experience in a retail/security environment.
• 1 year prior experience in a security related position.

Connecticut Wage transparency disclosure-The hiring range for this position ranges from $21.25 – $25.00. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. Position carries a wide range of health and financial benefits.

#LI-Onsite