Branch Security Officer - King of Prussia

Tiffany & Co; King of Prussia (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

Tiffany & Co. is seeking a Branch Security Officer for their King of Prussia location. This role is crucial in maintaining a secure environment while providing exceptional service. Candidates must have a high school diploma and basic computer skills, with a focus on customer service. The position requires flexibility to work retail hours including nights and weekends.

Qualifications

• High School Diploma required.
• Basic computer skills are necessary.
• Ability to work retail hours including nights and weekends.

Responsibilities

• Maintain a secure environment for clients and employees.
• Act as a Tiffany ambassador, delivering exceptional customer service.
• Partner with management to deter theft and respond to emergencies.

Skills

Customer Service

Attention to Detail

Basic Computer Skills

Education

High School Diploma

Job description

Branch Security Officer - King of Prussia

King of Prussia, PA, United States

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Overview:

Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.

Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)is never compromised…. and it never will be.

We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

Responsibilities:

The Security Officer maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.

Sales:Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service:Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Security Controls and Operations:Provide exceptional security and operations support to drive sales and service. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.

Qualifications:

Required Qualifications:

• High School Diploma.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications:

• Experience in a retail/security environment.
• 1 year prior experience in a security related position.

The hiring range for this position ranges from $21.25 - $28.75. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.