Branch Sales Manager

TRUGREEN; South Bend (IN); On-site; USD 49,000 - 82,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company-matching 401(k)

Bonus opportunities

Job summary

TruGreen in South Bend, Indiana seeks an Experienced Branch Sales Manager to lead and optimize all sales activities at the local branch. You will develop branch sales plans, forecast performance, and collaborate with marketing to grow services. Strong leadership, CRM proficiency, and travel across the market are required.

The role emphasizes driving revenue, ensuring customer satisfaction, and coaching a team of 10+ reps through process optimization and training.

Qualifications

• Bachelor's degree or 2-3 years of related experience in sales or horticultural field; equivalent combination acceptable.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem solving.
• Proficiency in sales analytics and CRM tools.
• Ability to travel across market's routes.

Responsibilities

• Lead and enhance all sales activities within assigned TruGreen branch(es).
• Develop comprehensive sales plans and forecasts at the branch level.
• Maintain control over sales outcomes to meet budgeted objectives.
• Collaborate on marketing programs to drive growth and service expansion.
• Lead generation and closing support to retain customers.
• Address customer complaints related to sales and service.

Skills

Leadership

Sales planning

CRM skills

Communication

Team management

Market analysis

Travel readiness

Education

Bachelor's degree

2-3 years sales-related experience

Tools

MS Office

Job description

Job Description Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es).

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level.
• Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
• Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services.
• Share valuable local market insights and customer feedback with the TruGreen Marketing team.
• Lead Generation: Compile lists of potential customers to generate sales leads.
• Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources.
• Additionally, provide support in closing sales as required.
• Customer Satisfaction: Address customer complaints related to sales and service.
• Analyze and manage new sale cancellation requests to proactively retain customers.
• Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
• Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency.
• Monitor and report on the hourly, daily, and weekly sales performance of each team member.
• Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
• Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps.
• Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.

Education and Experience Requirements

• Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency in using sales analytics and CRM tools.
• Ability to travel to all Door to Door routes within the market.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of the organization, products, and/or services
• Strong understanding of customer and market dynamics and requirements
• Proven leadership and ability to drive sales teams
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume
• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility.
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: Sit, stand, and walk Use hands and arms to handle, feel, or reach Speak and hear Use close vision abilities Occasionally required to: Lift or move up to 25 lbs. Stoop, kneel, crouch, or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level: Low to moderate Adverse Conditions: Minimal Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job.

Pay Ranges

Pay Ranges $49,485.00 - $82,474.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law.

In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

Location

3606 Gagnon, South Bend, Indiana 46628

We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you. Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans. With our small-company feel, tight-knit communities and 40 years of time-tested training, you will have everything you need to grow your career with us at TruGreen.