Branch Sales Manager

TRUGREEN; Brunswick (OH); On-site; USD 52,000 - 87,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company-matching 401(k)

Job summary

TruGreen seeks a dynamic sales leader in Brunswick, OH to oversee branch-level sales planning, marketing execution, and lead generation. You will manage customer satisfaction, coach a growing team, and drive profit through strategic programs and strong performance metrics.

Ideal candidates bring proven sales leadership, excellent communication, and CRM proficiency, with the ability to travel across Door to Door routes within the market.

Qualifications

• Bachelor's degree or 2–3 years of related lawn/horticulture agronomic experience required.
• Proven sales experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency in using sales analytics and CRM tools.
• Ability to travel to all Door to Door routes within the market.

Responsibilities

• Develop comprehensive branch-level sales plans and forecasts, maintaining control to hit objectives.
• Collaborate on marketing programs to drive growth and service expansion.
• Generate sales leads from multiple channels and assist in closing sales.
• Address customer complaints and manage sale cancellations to retain customers.
• Organize ongoing training for sales staff on customer service and selling techniques.

Skills

Leadership

Sales experience

Communication

Strategic thinking

CRM tools

Attention to detail

Organizational skills

Adaptability

Flexibility

Travel

Education

Bachelor's degree or equivalent experience

Tools

CRM tools

Microsoft Office

Job description

100290 2988 Nationwide, Brunswick, Ohio 44212 TruGreen accepts applications on an ongoing basis.

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
• Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team.
• Lead Generation: Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required.
• Customer Satisfaction: Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers.
• Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
• Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member.
• Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
• Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.

Education and Experience Requirements

Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience. Proven experience in sales. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Strategic thinking and problem-solving skills. Proficiency in using sales analytics and CRM tools. Ability to travel to all Door to Door routes within the market.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of the organization, products, and/or services
• Strong understanding of customer and market dynamics and requirements
• Proven leadership and ability to drive sales teams
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume
• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility.
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: Sit, stand, and walk Use hands and arms to handle, feel, or reach Speak and hear Use close vision abilities Occasionally required to: Lift or move up to 25 lbs. Stoop, kneel, crouch, or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level: Low to moderate Adverse Conditions: Minimal Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job.

Pay Ranges

Pay Ranges $52,234.00 - $87,056.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law.

Benefits

• In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

Diversity and Inclusion

TruGreen is committed to Diversity and Inclusion.

We Encourage Diverse Candidates

We encourage diverse candidates to apply to this position.

Equal Opportunity/Affirmative Action Employer

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

California Residents

When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Additional Information

We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you. Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans. With our small-company feel, tight-knit communities and 40 years of time-tested training, you will have everything you need to grow your career with us at TruGreen. Having trouble searching on this site? Please go to trugeenjobs.com for a more optimized search experience.