Branch Sales Manager

Behler-Young Company; Michigan; On-site; USD 82,000 - 95,000; Full time

Job summary

Behler-Young Company is seeking a Branch Sales Manager in Warren, MI. You will lead the branch sales team, manage operations, and drive customer-focused results, ensuring excellent service and strong relationships with customers in your region.

You will oversee daily branch functions, coach staff, and coordinate with the Territory Manager to optimize quoting, deliveries, pricing, and service for branch customers.

Qualifications

• High school diploma or GED required.
• Sales experience, HVAC sales experience preferred.
• Strong ability to build relationships and drive sales results.
• Excellent communication, professionalism, tact, and empathy.

Responsibilities

• Lead and develop the branch sales team and achieve stated goals.
• Manage branch operations: opening orders, invoicing, receivables, cash handling, cycle counts, inventory.
• Assist in counter and phone sales; pursue new customer relationships and expand existing ones.
• Quote, arrange special deliveries, pricing, and service for branch customers.
• Maintain appropriate inventory levels and product mix to serve customers.

Skills

Sales leadership

Customer relations

Coaching

Communication

Problem solving

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Branch Sales Manager

Full Time Sales Warren, MI, US

4 days ago Requisition ID: 1454

Salary Range: $82,000.00 To $95,000.00 Annually

Branch Sales Manager

You set the path. You are responsible for the team and the delivery of EXCELLENT and memorable customer service. You build relationships throughout the team and with customers in your region.

If you get excited working in a professional environment where you can bring your best self to work and make a difference to those around you, then this position is for you.

How you show up

You lead the branch in hitting its stated goals while following and coaching to the Company's Core Values.

You are the problem-solver. Your team looks to you to resolve major customer issues and complaints.

You understand you are part of the team that is B-Y, so you engage in monthly manager Traction meetings with your Regional Director, sharing input, insights, issues, etc.

You make sure you do all you can to ensure your team members go home at night in the same condition or better than they arrived. You get to the bottom of any safety issues, accidents, violations, and you prepare appropriate reporting. You are proactive about safety issues that may arise.

You participate in maintaining 24/7 coverage on rotation.

You initiate great relationships with customers. You understand the value of great partnerships, and you make sure customers are taken care of.

You engage in new things, special projects, and unusual situations where creativity is required or as requested.

The day-to-day

You confidently lead, coach, mentor, and develop your team.

You run the branch operations as if you were the owner. You know about opening orders, invoicing, receivables, cash handling, cycle counts, inventory, etc.

You assist in all functions of counter and phone sales.

You work to earn sales. You meet with current customers or develop new relationships. You d emonstrate how a relationship with B-Y will h elp that customer achieve their goals through products, sales, services, and training.

You work with the Territory Manager and other B-Y team members in quoting, special deliveries, pricing, and others to serve branch customers.

You maintain the appropriate inventory levels, mix, product, and special orders to best serve your customers.

What you have

The confidence and humility to effectively lead a team of highly seasoned to new-in-their-career team members. People tend to follow you naturally.

A strong understanding of sales and how to build relationships, and how they work together for successful outcomes.

Initiative and drive to pursue GREAT.

A high school diploma or GED.

Willingness to continuously learn and improve.

Excellent co mmunication skills displaying listening, professionalism, tactfulness, and empathy.

Sales experience. You have practiced key sales skills and strategies. You know what works.

HVAC sales and technical and/or counter or warehouse experience preferred.

The physical, mental, and emotional ability to consistently solve problems and allow your team to depend on you. You do not ask them to do something you would not do.