Branch Sales Manager

TruGreen; Asheville (NC); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

TruGreen is seeking an experienced Branch Sales Manager to lead and grow sales at the Asheville area branch. You will guide a high-performance sales team, develop strategic plans to expand the customer base, and ensure revenue targets are met.

The role requires a bachelor’s degree or 2–3 years of related lawn/horticulture sales experience, strong leadership, excellent communication, and comfort with travel to Door to Door routes within the market.

Competenze

• Bachelor's degree or 2–3 years of related lawn/horticulture sales experience.
• Proven experience in sales with leadership and team management.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency using sales analytics and CRM tools.
• Ability to travel to all door-to-door routes within the market.

Mansioni

• Lead and enhance all sales activities within assigned TruGreen branch(es).
• Staff and guide a high-performance sales team to increase sales and profits.
• Develop strategic plans to expand the local customer base.
• Execute marketing programs and drive local market growth.
• Address customer complaints related to sales and service and retain customers.
• Organize training for sales personnel on customer service and selling techniques.
• Monitor sales performance and implement corrective actions as needed.

Conoscenze

Sales leadership

Team management

Strategic planning

Communication

CRM tools

Travel willingness

Formazione

Bachelor's degree

Strumenti

CRM tools

Descrizione del lavoro

145 Brooks Cove Road, Candler, North Carolina 28715

Job Description

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The ideal candidate will play a pivotal role in staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold their TruGreen Commitment. This position involves devising strategic plans to expand our customer base within the local marketing area.

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
• Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team.
• Lead Generation: Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required.
• Customer Satisfaction: Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers.
• Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
• Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member.
• Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
• Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.

Education and Experience Requirements

• Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency in using sales analytics and CRM tools.
• Ability to travel to all Door to Door routes within the market.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of the organization, products, and/or services
• Strong understanding of customer and market dynamics and requirements
• Proven leadership and ability to drive sales teams
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume
• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility.
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Physical Demands & Working Conditions

Regularly required to:

• Sit, stand, and walk
• Use hands and arms to handle, feel, or reach
• Speak and hear
• Use close vision abilities

Occasionally required to:

• Lift or move up to 25 lbs.
• Stoop, kneel, crouch, or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level: Low to moderate

Adverse Conditions: Minimal

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we