Branch Sales & Customer Experience Associate (Part-Time)

Grainger; Spokane Valley (WA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision, and life

PTO 9 days annually

401(k) 6% company match

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity and parental leave

Job summary

Grainger in Spokane Valley is seeking a part-time Branch Sales Associate to join our team. This role (20 hours/week) runs Monday–Friday, 7:30 a.m. to 4:30 p.m., and combines customer service with essential warehouse tasks in a fast-paced retail environment.

You will help customers, drive sales, and support inventory and back-office duties while reporting to the Branch Manager. Grainger offers competitive benefits and a collaborative workplace.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Able to safely lift up to 50 pounds unassisted and heavier with assistance.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing PPE.

Skills

Flexibility

Lifting up to 50 pounds

Powered equipment operation

Job description

Grainger in Spokane Valley is seeking a part-time Branch Sales Associate to join our team. This role (20 hours/week) runs Monday–Friday, 7:30 a.m. to 4:30 p.m., and combines customer service with essential warehouse tasks in a fast-paced retail environment.

You will help customers, drive sales, and support inventory and back-office duties while reporting to the Branch Manager. Grainger offers competitive benefits and a collaborative workplace.