Branch Sales Associate (Part Time)

W. W. Grainger; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance

PTO

401(k)

Employee discounts

Tuition assistance

Job summary

W. W. Grainger, Inc. is seeking a Branch Sales Associate to join our Pittsburgh location. This part-time role focuses on delivering excellent customer service, maximizing sales opportunities, and ensuring accurate order entry and safe product handling.

You will also assist with warehouse tasks, manage backorders, and support merchandising while adapting communication to customers in person, by phone, or via email, under store management supervision.

Qualifications

• Customer-facing experience and ability to manage sales opportunities.
• Ability to adapt communication style across in-person, phone, and email.
• Willingness to learn and work in both customer service and warehouse tasks.

Responsibilities

• Manage the entire customer experience, including product selection, order entry, picking, and loading the customer's vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, phone, or in person.
• Pick, prepare, and stage will-call orders/shipping products.
• Prepare customer backorders and put away other stock received.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts.
• Learn and navigate computer systems for customer-facing and warehouse activities.
• Perform housekeeping to meet Grainger standards and wear PPE as required.

Skills

Customer service

Sales

Tools

Computer systems

Powered industrial equipment

Job description

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About Grainger:

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visit www.grainger.com .

Compensation:

This position is hourly. The anticipated base pay compensation range for this role is $18.85 to $21 per hour.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

-The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

-The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

-Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

As a Branch Sales Associate (part-time, ~30+ hrs/wk, 1st shift, M-F) you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.

You Will:

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

You Have:

• Flexibility to work any time within branch hours of operation
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.