Branch Sales Associate - Lawrenceville, GA

U.S. Electrical Services, Inc.; Lawrenceville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Life insurance

Parental leave

Telemedicine

Disability insurance

Job summary

Lade Electric Supply, an affiliate of U.S. Electrical Services, Inc., is seeking a Branch Sales Associate to join our Lawrenceville, GA team. This role blends branch operations, customer service, sales, and warehouse support, including opening the facility each morning and serving professional electrical contractors.

The successful candidate will be reliable, self-motivated, and focused on responsiveness, communication, and follow-through to meet customer needs from start to finish.

Qualifications

• Experience in customer service or sales roles in a fast-paced environment.
• Ability to communicate effectively with contractors and customers.
• Willingness to open the branch and handle early-morning schedule.
• Basic computer proficiency and ERP system familiarity.
• Physically able to lift up to 50 pounds and work in office/warehouse.

Responsibilities

• Open the branch each business day as a key holder by 6:00 a.m.
• Serve as the first point of contact for walk-in, phone, and email customers.
• Prepare quotations, enter sales orders, process returns, and coordinate transfers.
• Build relationships with electrical contractors and customers through responsive service.
• Support branch sales growth by delivering an exceptional customer experience.

Skills

Customer service experience

Communication skills

Problem-solving

Lift up to 50 lbs

Education

High school diploma or equivalent

Tools

ERP systems

Job description

Branch Sales Associate

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Lade Electric Supply, an affiliate of USESI, is seeking an experienced Branch Sales Associate to join our Lawrenceville, GA team.

This is more than a traditional counter sales position. It is a trusted role that combines branch operations, customer service, relationship building, sales, and warehouse support. As one of the branch's key holders, you'll be responsible for opening the facility each morning, serving professional electrical contractors, and helping ensure the branch operates efficiently from the moment the doors open.

We're looking for someone who enjoys solving problems, building long-term customer relationships, and taking ownership of customer needs from start to finish. The ideal candidate is dependable, self‑motivated, and understands that exceptional service is built on responsiveness, communication, and follow‑through.

Key Responsibilities

Key Holder & Branch Operations

• Serve as a key holder and open the branch each business day, ensuring the facility is fully operational and ready to serve customers by 6:00 a.m.
• Perform opening procedures and help maintain a safe, secure, clean, and professional branch environment.
• Exercise sound judgment while working independently during opening hours.
• Demonstrate exceptional reliability and punctuality, as this position plays a critical role in daily branch operations.

Customer Sales & Service

• Serve as the first point of contact for walk‑in, phone, and email customers.
• Build lasting relationships with electrical contractors and other customers through knowledgeable, responsive, and professional service.
• Prepare quotations, enter sales orders, process returns (RGAs), and coordinate inventory transfers.
• Take ownership of customer requests from start to finish, working with purchasing, warehouse personnel, vendors, and teammates to deliver the best possible outcome.
• Proactively communicate order status and resolve issues before they become customer problems.
• Recommend products and solutions that help customers complete their projects successfully.

Sales Growth & Relationship Building

• Develop long‑term customer relationships built on trust, responsiveness, and reliability.
• Identify opportunities to increase sales through product recommendations and complementary solutions.
• Support branch sales growth by delivering an exceptional customer experience on every interaction.
• Represent Lade Electric Supply professionally and help strengthen our reputation within the local contractor community.

Warehouse & Inventory Support

• Prepare will‑call orders and support daily order fulfillment.
• Receive, stock, organize, and transfer inventory accurately.
• Assist with warehouse operations and material handling as business needs require.
• Safely operate warehouse equipment while following all company policies and procedures.
• Maintain a clean, organized, and professional sales counter and warehouse.

Qualifications and Skills

• Strong communication, organizational, and problem‑solving skills.
• Demonstrated customer service or sales experience required.
• Ability to work an early morning schedule and serve as the branch opening key holder required.
• Basic computer proficiency and the ability to learn business software and ERP systems required.
• Ability to regularly lift up to 50 pounds and work in both office and warehouse environments.
• High school diploma or equivalent required.
• Bilingual (English/Spanish) preferred.
• Experience serving professional contractors in electrical distribution strongly preferred.
• Candidates with experience in HVAC, plumbing, industrial, building materials, fasteners, or other contractor‑focused wholesale distribution are encouraged to apply.
• Electrical product knowledge preferred.
• Counter sales or inside sales experience in a wholesale distribution environment preferred.

Why Join Lade Electric Supply?

Lade Electric Supply combines the strength and resources of USESI with the culture of a locally managed branch. We believe long‑term success comes from building trust‑with our customers and with each other.

As part of our team, you'll have the opportunity to make a direct impact on customer relationships, branch performance, and business growth while working alongside experienced professionals who are committed to serving our customers with excellence.

Benefits

At USESI, we believe that our benefits should make a difference— to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full‑time employees are eligible for the following comprehensive benefit plan:

• Medical, Dental, Vision, Rx coverage
• Paid Parental Leave
• TeleMedicine
• Matching 401(k)
• Company‑paid Life Insurance + AD&D
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft protection

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at [e-mail].