Branch Sales Associate (Full Time)

Grainger; South Bend (IN); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

PTO 18 days + holidays

401(k) company match 6%

Employee discounts

Safety shoes

Job summary

Grainger, a leading broad-line distributor, seeks a Branch Sales Associate in South Bend, IN to assist walk-in customers, select products, and process orders, ensuring safe vehicle loading and excellent service.

You will engage in inventory counts, merchandising, and light warehouse tasks, while using multiple computer systems and maintaining Grainger standards. Flex hours and lifting up to 50 pounds may be required.

Qualifications

• Customer service and sales experience preferred.
• Ability to communicate effectively with customers and team members.
• Willingness to learn and navigate multiple computer systems.

Responsibilities

• Manage the customer experience from product selection to order entry and safe loading.
• Look for sales opportunities and build customer loyalty.
• Adapt communication style for email, phone, or in-person interactions.
• Pick, prepare, and stage will-call orders and shipping products.
• Support merchandising and showroom replenishment, inventory counts, and housekeeping.

Skills

Customer service

Sales

Communication

Inventory

Computer systems

Tools

POS system

Computer systems

Job description

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Work Location Type

Onsite

Req Number

334781

Compensation

This position is hourly. The anticipated base pay compensation range for this role is $20 to $21 per hour.

Rewards And Benefits

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below: https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

• The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
• The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
• Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

As a Branch Sales Associate you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.

You Will

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

You Have

• Flexibility to work any time within branch hours of operation
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment

Equal Employment Opportunity Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

Reasonable Accommodations Statement

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.