Branch Relationship Banker-Springville

Zions Bancorporation; Springville (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance start day one

Life and disability insurance

Paid parental leave

PTO and federal holidays

401(k) with company match

Tuition reimbursement

Paid training

Job summary

Zions Bank is hiring in Utah to deliver full-service banking with strong emphasis on sales and customer care. The role involves opening accounts, processing loans, and cross-selling bank products while resolving client concerns and maintaining lasting relationships in the community.

The ideal candidate has 1+ years in sales or banking-related roles, excellent communication, and solid knowledge of retail banking products. We offer competitive compensation and comprehensive benefits.

Qualifications

• 1+ years experience in sales, teller, new accounts, or loan processing or related roles.
• Proven customer service and communication skills (verbal and written).
• Experience in financial sales or retail banking preferred.
• Knowledge of retail banking products and services.

Responsibilities

• Provide full-service banking to customers with focus on sales and service.
• Open new accounts, consumer loans, and refer banking products.
• Resolve client concerns or refer to appropriate department.
• Refer other products and services and assist with cash transactions as needed.
• Build and maintain strong customer relationships through personalized service.
• Perform other duties as assigned.

Skills

Sales experience

Customer service

Cross-selling

Communication skills

Attention to detail

Education

High School diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’sTop Workplaces. Make the leap into a new era of banking. Let us transform your career.

Join a company where your efforts will make a difference to our community. We need your talents and abilities help our clients feel welcome. We seek to find the best candidates whose enthusiasm for client engagement and the banking industry position themselves for growth and exposure to retail leadership. Bring your needs-based sales experience to strengthen our clients’ relationship with us and we’ll provide you a chance to shine. Gain valuable, hands-on experience in our branches to launch your career in our organization while making friendships along the way. Don’t delay join Zions Bank today!

This role will:

• Perform full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.
• Open new accounts, consumer loans, and refer other banking products as applicable.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resources.
• Make appropriate referrals for other bank products and services, including commercial lending products.
• Potentially perform cash transactions, open or update accounts, originate and close consumer or small business loans.
• Establish, expand, and maintain a strong customer relationship by providing extensive and personalized service focused on the specific needs of each banking customer.
• Perform other duties as assigned.

Qualifications:

• High School diploma or equivalent and 1+ years experience in sales, teller, new accounts or loan processing or other directly related experience.
• An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative oriented role preferred.
• Working knowledge of mathematical calculations and standard banking products, services and transactions.
• Solid knowledge of all retail products and services.
• Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross-selling and referral skills.
• Solid mathematical, problem-solving and negotiation skills.
• Solid interpersonal & relationship building skills. Strong attention to detail and time management.
• Proficient in basic computer skills.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

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Zions Bank a division of Zions Bancorporation, N.A. Member FDIC