Branch Relationship Banker (Personal Banker) - Westlake / Austin, TX

Amegy Bank; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading bank in Austin is seeking a Branch Relationship Banker to deliver exceptional service and promote bank products. This position offers a chance to grow within the banking industry while supporting community needs. The ideal candidate should have strong sales skills and experience in customer service.

Benefits

Medical, Dental and Vision Insurance

401(k) plan with company match

Paid Time Off (PTO)

Paid Training

Tuition Reimbursement

Qualifications

• At least 3 years of experience in customer service, banking, or sales.
• Strong communication and interpersonal skills.
• Knowledge of banking products, including loans and deposit accounts.

Responsibilities

• Provide full-service banking services, focusing on sales and service.
• Open new accounts and process financial transactions.
• Conduct assessments to determine customer financial needs.

Skills

Customer Service

Sales Skills

Communication

Negotiation

Problem-solving

Education

High school diploma or equivalent

Job description

Branch Relationship Banker (Personal Banker) - Westlake / Austin, TX

Join to apply for the Branch Relationship Banker (Personal Banker) - Westlake / Austin, TX role at Amegy Bank

Branch Relationship Banker (Personal Banker) - Westlake / Austin, TX

4 days ago Be among the first 25 applicants

Join to apply for the Branch Relationship Banker (Personal Banker) - Westlake / Austin, TX role at Amegy Bank

At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn’t just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank, here you grow.

We are looking for a dynamic, customer-focused individual to join our team as a Branch Relationship Banker (Personal Banker) at our Westlake Banking Center in Austin, TX. In this role, you will deliver exceptional customer service, promote our bank’s products and services, and achieve sales targets.

This position offers significant growth opportunities within the banking industry and plays a crucial part in delivering an outstanding customer experience. If you are passionate about community involvement, teamwork, and helping others achieve their financial goals, we would love to speak with you!

Essential Functions:

• Provide full-service banking services to new and existing customers within the banking center, with a primary focus on sales and service.
• Process all financial transactions accurately and in a timely manner within established authorized limits and other customer service duties within the banking center.
• Open new accounts, update accounts, issue/activate ATM cards, originate/close consumer loans, and resolve client services concerns.
• Execute the sales discovery process and manage customer relationships.
• Conduct assessments with clients to determine their financial needs and make appropriate recommendations.
• Make appropriate referrals for other bank products and services, including commercial lending products and follow up with clients as needed.
• Execute inside/outside sales calls to prospects and established customers.
• Establish, expand, and maintain strong customer relationships by providing extensive, personalized service focused on specific needs of each banking customer.
• Support retail objectives/initiatives in capitalizing on business opportunities that directly or indirectly influence the product of revenue and risk of loss.
• Perform all duties in compliance with laws, regulations, and bank policies and procedures.
• Resolve client concerns through direct personal action or referral to alternative branch or bank resources.
• Adhere to the bank’s security policies while maintaining confidentiality of bank records and client information.
• Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals.
• Perform other duties as assigned.
  
  

Qualifications:

• High school diploma or equivalent required.
• At least 3 years of experience in customer service, banking, new accounts, sales, or other directly related experience.
• Previous experience in a financial sales representative-oriented role with knowledge of consumer lending applications processes and procedures preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Knowledge of banking products and services, including deposit accounts, loans, credit cards, and investment options.
• Sales skills and experience, with the ability to identify sales opportunities, achieve sales targets and effectively cross-sell banking products and services to meet client needs.
• Demonstrated problem-solving skills, with the ability to identify client needs, address inquiries, and resolve issues effectively.
• Strong negotiation skills, with the ability to influence and persuade clients to consider appropriate banking solutions.
• Attention to detail and organizational skills with the ability to multitask, prioritize tasks, and work effectively under pressure in a fast-paced environment.
• Proficiency in basic math and computer skills, including knowledge of banking software and systems.
  
  

Hours:

• Monday through Friday: 8:30 AM to 5:15 PM
• Saturday: 8:45 AM to 1:15 PM
  
  

This is a full-time position: 40 hours per week. Must be able to work a flexible schedule within the hours listed above.

Benefits:

At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.

• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match and Profit Sharing.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.
• Competitive compensation in line with work experience.
  
  

Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 & NASDAQ Financial 100 indices.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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