Branch Relationship Banker (Personal Banker) - Cornerstone/Glendale (AZ)

BankTalent HQ; Glendale (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Join Arizona's #1 Community Bank as a Branch Relationship Banker in Glendale, where you'll provide personalized banking services to customers. This role requires experience in sales and customer service, with opportunities for career advancement. Enjoy competitive benefits starting on day one and a supportive work environment focused on relationship-building.

Benefits

Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance

Paid Parental Leave and Adoption Assistance

401(k) plan with company match

Tuition Reimbursement

Qualifications

• 1+ years' experience in sales, teller, new accounts or loan processing.
• Bilingual proficiency in English and Spanish preferred.
• NMLS registration required.

Responsibilities

• Perform full-service banking services with a focus on sales.
• Resolve client concerns and recommend bank products.
• Build and maintain strong customer relationships.

Skills

Customer service

Interpersonal skills

Communication skills

Problem-solving

Attention to detail

Time management

Sales skills

Mathematical skills

Education

High School Diploma or equivalent

Job description

At National Bank of Arizona, we're a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders, and each other the best possible tools, resources, and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 35 years later, our approach hasn't changed. At NBAZ, the possibilities are endless - come for the job, stay for a career.

NBAZ is looking for an experienced Branch Relationship Banker (Personal Banker)to join Arizona's #1 Community Bankin our Cornerstone @ Camelback branch in Glendale, Arizona. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
• Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
• Follow up with clients as needed.
• May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
• Responsible to resolve customer service issues.
• Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
• May be responsible for processing cash transactions and other customer service duties within the branch.
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent and 1+ years' experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative-oriented role, preferred.
• Working knowledge of mathematical calculations and standard banking products, services and transactions.
• Solid knowledge of all retail products and services. Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross-selling referral skills.
• Solid mathematical, problem-solving and negotiation skills.
• Solid interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.
• Bilingual proficiency in English and Spanish languages, is preferred.
• This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act.

Schedule: Monday - Friday: 8:30 AM - 5:00 PM; 40 hours/week

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.