Branch President

Associa; Draper (UT); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

World-Class Training

Additional Income Opportunities

CAI Course/Designation Assistance

Paid Time Off/Holidays

Comprehensive Medical Benefits

Wellness Incentives

Mileage Reimbursement

Company Cellphone

Hybrid: In Office/Work From Home

Job summary

Associa is seeking a strategic Branch President to lead our Utah operations in Draper. You will shape a high-performing leadership team, drive growth, strengthen client partnerships, and deliver exceptional service in a complex community management environment.

You will develop annual operating plans, manage budgets, monitor performance, and foster a culture of accountability and continuous improvement across the branch.

Qualifications

• Five or more years of progressive leadership experience in a service-focused industry
• Proven ability to lead a multi-functional operation and drive growth
• Strong financial management and client-relations skills

Responsibilities

• Develop and execute the branch’s strategic and annual operating plans
• Establish clear goals and accountability across the organization
• Monitor KPIs related to financial results, growth, client retention, and operations
• Lead budgeting and ensure financial commitments are met
• Foster a culture of accountability, collaboration, and continuous improvement

Skills

Leadership

Strategic thinking

Financial acumen

People development

Client relationship management

Communication skills

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Excel

CRM systems

Financial reporting software

Job description

Job Description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Branch President

Are you a strategic, people-focused leader who knows how to build strong teams, grow a business, and deliver an exceptional client experience?

Community Solutions & Sales is seeking a dynamic Branch President to lead our Utah operations and help shape the next chapter of our growth. This is a high-impact executive leadership opportunity for someone who can turn strategy into results, inspire teams, strengthen client partnerships, and create a culture where employees and communities thrive.

As part of Associa, the industry’s leading community management company, you will have the resources and reach of a national organization while leading a team deeply connected to the communities we serve throughout Utah.

Why This Opportunity?

• Set the strategic direction for Community Solutions & Sales
• Build, develop, and empower a high-performing leadership team
• Strengthen the employee and client experience
• Drive sustainable growth, client retention, and financial performance
• Expand Community Solutions & Sales’ presence and impact throughout Utah
• Partner with regional and corporate leaders to influence broader organizational initiatives
• Serve as a visible ambassador for Community Solutions & Sales and Associa

What You’ll Do

Lead the Business

• Develop and execute the branch’s strategic and annual operating plans
• Establish clear goals and accountability across the organization
• Monitor key performance indicators related to financial results, growth, client retention, employee engagement, and operational excellence
• Lead the budgeting process and ensure the branch meets its financial commitments
• Identify opportunities to improve efficiency, service delivery, and profitability
• Maintain strong internal controls and support timely accounts receivable collection

Build and Inspire Great Teams

• Lead, coach, and develop the branch leadership team
• Attract and retain high-performing talent who raise the bar
• Create a culture of accountability, collaboration, empowerment, and continuous improvement
• Ensure employees understand how their work contributes to the success of our clients, communities, and business
• Oversee performance management, succession planning, leadership development, and key talent decisions
• Partner closely with Human Resources as a strategic advisor in building organizational capability and a strong employee experience

Elevate the Client Experience

• Build trusted relationships with boards of directors, homeowners, community leaders, vendors, and strategic partners
• Ensure teams consistently deliver responsive, high-quality service
• Oversee client retention and management agreement renewals
• Resolve complex client concerns with sound judgment, professionalism, and urgency
• Ensure the branch remains responsive to the evolving needs of the communities we serve

Drive Growth

• Develop and execute strategies to expand the branch’s presence throughout Utah
• Identify organic growth opportunities within existing client relationships
• Partner with sales and marketing leaders to pursue new business and strategic accounts
• Promote Associa’s full range of services and solutions
• Represent Community Solutions & Sales and Associa as an active leader in Utah’s business and community association management markets

Champion Operational Excellence

• Align people, processes, systems, and culture to deliver an integrated client experience
• Ensure compliance with company policies, governing documents, contracts, and applicable federal, state, and local requirements
• Use financial and operational data to identify trends, address root causes, and make informed decisions
• Sponsor and support strategic initiatives across Associa as needed

Benefits Summary

• World-Class Training
• Additional Income Opportunities
• CAI (Community Association Industry) Course/Designation Assistance
• Paid Time Off/Holidays
• Comprehensive Medical Benefits
• Wellness Incentives
• Mileage Reimbursement
• Company Cellphone
• Hybrid: In Office/Work From Home Schedule

Work Location

12371 South 900 East Suite 200. Draper, Utah 84020

Requirements

What You Bring

• Five or more years of progressive leadership experience in community association management, property management, hospitality, or another service-focused industry
• Demonstrated success leading a complex, multi-functional operation
• Strong financial and business acumen, including experience with budgeting, profitability, financial reporting, and performance metrics
• A proven ability to grow revenue, retain clients, and improve operational results
• Experience building, developing, and leading high-performing teams
• Exceptional communication, presentation, negotiation, and relationship-building skills
• The ability to navigate complex client and employee matters with sound judgment and professionalism
• A strategic mindset combined with a willingness to remain connected to day-to-day operations
• A bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience
• Community association management experience is strongly preferred

Leadership Style That Will Thrive Here

• A visible and engaged leader who builds trust
• Energized by developing people and creating strong teams
• Comfortable making decisions and reinforcing accountability
• Curious, adaptable, and focused on continuous improvement
• Financially disciplined and results-oriented
• Skilled at balancing strategic priorities with immediate business needs
• Passionate about delivering meaningful value to clients and communities

Join Us

This is more than an opportunity to lead a branch. It is an opportunity to strengthen a business, shape a culture, develop exceptional leaders, and make a meaningful impact on the employees, clients, and communities we serve throughout Utah.

If you are ready to lead with purpose and help build what comes next, we would love to hear from you.

Community Solutions & Sales, An Associa Company

Bringing positive impact and meaningful value to every community.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.