Branch Operations Manager

Lansing Building Products, LLC; Savannah (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Lansing Building Products, LLC in Savannah, GA is seeking a Branch Operations Manager to oversee day-to-day branch activities under the branch manager, ensuring service excellence, strong teamwork, and profitable operations.

You will supervise inside sales and the warehouse, drive process improvements, coordinate inventory and reports, and lead customer service initiatives while upholding our mission and values of respect, service, and excellence.

Qualifications

• Experienced manager and supervisor with ability to motivate subordinates.
• High integrity and energy in a fast-paced environment.
• Experience with building products as salesperson or in senior warehouse roles.
• Excellent interpersonal skills -- the ability to work one-on-one with customers and resolve sensitive business-related issues.
• Strong computer knowledge and professional telephone etiquette.
• Willingness to go the extra mile in a sales/retail oriented role.

Responsibilities

• Live our mission statement centered on our values of respect, service, and excellence.
• Oversees day-to-day branch operations under the direction of the branch manager.
• Assists branch manager with P&L management and profitability.
• Supervises the inside sales staff and the warehouse manager.
• Leads customer service initiatives and resolves issues.
• Searches for ways to improve branch operations and sales.
• Monitors branch operations including warehouse processes, inventory, fleet, payroll, deposits, cycle counts, and daily reports.
• Works alongside the warehouse manager and associates.
• Uses Lansing's inventory network tying all branches together.
• Responsible for branch staffing.
• Performs duties necessary to complete tasks while following mission.

Skills

Experienced manager

Strong communication

Interpersonal skills

Computer skills

Excellent telephone etiquette

Sales interest

Retail experience

Strong work ethic

Team motivation

Tools

Inventory management system

Job description

Branch Operations Manager Responsibilities:

• Live our mission statement centered on our values of respect, service, and excellence
• Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
• Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
• Supervises the inside sales staff and the warehouse manager
• Serves as the “go-to” leader for customer service opportunities and issues
• Searches for ways to improve branch operations and sales
• Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
• Works alongside the warehouse manager and associates
• Uses company's sophisticated inventory management network, which ties all Lansing branches together
• Responsible for branch staffing
• Does what is necessary to get the job done while following our mission statement

Branch Operations Manager Qualifications:

• Experienced manager and supervisor with the ability to motivate subordinates
• High integrity and energy while working in a fast-paced environment
• Experienced manager with the ability to motivate subordinates
• Experience with building products either as a salesperson or in senior warehouse roles
• Ability to meet -- and reach -- personal goals
• Strong interest in sales and/or retail as evidenced by previous jobs or by education
• Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
• Strong computer knowledge
• All-around business professional with exceptional telephone etiquette
• Competitor with a hunger for success and the willingness to go the extra mile
• Strong communication and social skills
• Heavy lifting -- up to 70 pounds -- may be required on occasion

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