Branch Operations Manager

MTD Water; Las Vegas (NV); On-site; USD 85,000 - 110,000; Full time

Job summary

MTD Water seeks a Branch Operations Manager in Las Vegas to lead daily branch operations, ensure safety, quality, and on-time project delivery for temporary water solutions at events. You will manage warehouse operations, staffing, and cross-functional collaboration with the US Operations Director to drive growth.

The role requires proven leadership in operations, strong English communication, and fluency with MS Office and new software tools.

Qualifications

• Bachelor’s degree in a related field preferred.
• At least five years of leadership experience in operations or project-based industries.
• Experience managing cross-functional teams in fast-paced environments.
• Experience managing warehouse operations is preferred.
• Excellent command of English and strong computer skills.

Responsibilities

• Direct and oversee day-to-day branch operations, ensuring efficiency and performance.
• Lead and coach warehouse personnel and branch support staff.
• Plan staffing, recruit, and develop employees to meet project demands.
• Manage branch project execution with correct equipment per standards.
• Coordinate staffing to projects based on qualifications and needs.
• Communicate with project managers and ensure timely delivery of equipment.
• Collaborate with Fleet Manager for equipment availability and maintenance.
• Foster safety, accountability, teamwork, and customer service.
• Coordinate with US Operations Director to align planning across locations.
• Monitor metrics, reduce costs, and improve productivity.
• Ensure compliance with policies, safety regulations, and quality standards.
• Identify operational risks and develop contingency plans.
• Serve as primary branch leader for critical project issues and emergencies.
• Support HR requirements of the branch.
• Some travel required to support projects in the region.

Skills

Leadership

Cross-functional

English proficiency

Project management

Team development

Education

Bachelor’s degree in Business Administration, Operations Management, Engineering, Construction Management, or related field

Tools

Microsoft Excel

Microsoft Office

ERP systems

Job description

Join the MTD Team as a Key Player in Temporary Water Solutions!

At MTD, we specialize in delivering temporary water solutions at Music Festivals and Sporting Events. As a Branch Operations Manager, you will lead the daily operations of your assigned branch, ensuring operational excellence, efficient resource management, and successful project execution.

Based in our Las Vegas branch, you will report directly to the US Operations Director and provide leadership for warehouse operations, and branch support staff. You will be responsible for ensuring projects assigned to your branch are delivered safely, on time, and in accordance with MTD’s quality standards. This role requires exceptional leadership, operational planning, workforce development, and cross-functional collaboration to support MTD’s continued growth across the United States.

Key Responsibilities

• Direct and oversee the day-to-day operations of the branch, ensuring efficient workflow, resource allocation, logistics, and operational performance.
• Lead, coach, mentor warehouse personnel, and branch support staff to build a high-performing team.
• Ensure adequate staffing levels by planning workforce requirements, recruiting, training, and developing employees to meet current and future project demands.
• Oversee branch project execution, ensuring all projects received the correct equipment in accordance with MTD’s quality and client service standards.
• Coordinate staffing assignments are aligned to projects based on qualifications, experience, and operational needs.
• Maintain regular communication with project managers and warehouse personnel and ensure timely delivery of equipment and materials. Coordinate with the Project Manager for adjustments to the project requirements as necessary.
• Partner with the Fleet Manager to ensure sufficient equipment availability, maintenance readiness, and effective asset utilization. Develop a repair program for the equipment inventory of the assigned branch.
• Foster a culture centered on safety, accountability, teamwork, continuous improvement, and exceptional customer service.
• Collaborate closely with the US Operations Director and other Branch Operations Managers to optimize planning, resource sharing, and operational consistency across all locations. Align to a “ONE” MTD organization.
• Monitor branch performance metrics, identify opportunities to improve operational efficiency, reduce costs, and enhance productivity.
• Ensure compliance with company policies, safety regulations, operational procedures, and quality standards.
• Support business continuity by proactively identifying operational risks, developing contingency plans, and responding effectively to changing project requirements.
• Serve as the primary branch leader and provide support for critical project issues, including availability for emergency operational response when required.
• Support HR requirements of the branch
• Some travel required to support projects in the region

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, Construction Management, or a related field preferred.
• Minimum of five years of leadership experience in operations, logistics, construction, utilities, events, or project-based industries.
• Proven experience managing cross-functional teams in a fast-paced environment.
• Experience managing warehouse operations is preferred
• Excellent command of the English language.
• Advanced computer skills with Microsoft products, ability to learn new computer software
• Technical acumen with a curiosity to learn new equipment and MTD systems

Why You’ll Be Successful

You bring a proven track record in operations leadership within a project-driven environment. You thrive in dynamic situations, proactively anticipate challenges, and always have a contingency plan. Your collaborative leadership style enables you to communicate effectively with customers, sales teams, project managers, and warehouse personnel alike. Above all, you embody MTD’s philosophy of “Safety First, Quality Always,” ensuring both employees and customers receive the highest level of service and support.

At MTD, we provide innovative and sustainable temporary water solutions for events, exhibitions, and semi-permanent projects around the world. From drinking water systems to wastewater management, we make sure everything runs smoothly, wherever water is needed.

But MTD is about more than water. We are a team of people who share knowledge, challenge the status quo, and take responsibility. We don’t believe in saying, “That’s not my job.” We believe in taking ownership, helping each other, and doing whatever it takes to deliver the best possible service to our clients.

As a leading water partner, we combine more than 35 years of experience with a drive to keep innovating. Quality, safety, and sustainability are at the heart of what we do. And we look beyond our own impact: we actively work to reduce our environmental footprint and help our clients achieve their sustainability goals.