Branch Operations Manager

Benchmark Companies; Christiana (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Benchmark Companies is seeking a Branch Operations Manager to lead mulch installation operations in middle Tennessee. The role focuses on scheduling crews, coordinating equipment and materials, and ensuring projects meet quality and budget targets.

Responsibilities include overseeing multiple sites, enforcing safety, tracking progress, and improving processes to achieve organizational goals. Preferred candidates have management experience in green industry or service-based environments.

Qualifications

• Experience leading field operations in a service-based environment.

Responsibilities

• Oversee daily mulch installation operations across multiple sites.
• Plan and coordinate crew schedules, routing, equipment allocation, and material deliveries.
• Ensure mulch installation meets specified depth, coverage, appearance and site standards.
• Verify readiness, access, safety conditions, and job scope during pre-job and on-site inspections.
• Monitor labor hours, equipment utilization, and progress to keep projects on schedule and within budget.
• Maintain mulch blowing equipment, trucks, hoses and tools; schedule inspections and maintenance.
• Enforce safety procedures related to vehicle movement, hose handling, equipment operation and site hazards.
• Train staff on installation quality, efficiency, equipment care, and customer service standards.
• Track material usage, waste, and inventory to support cost control and profitability.
• Oversee daily operations to maintain efficiency and alignment with business goals.
• Develop and refine operational processes, policies, and standard procedures.
• Partner with department leaders to improve coordination, workflow, and service delivery.

Job description

Looking for the next step in your green industry career? We are looking for a dynamic candidate to lead the growth for our established mulch installation operations in middle Tennessee!

The Branch Operations Manager is the leader of all operational elements of a branch. Primary functions of scheduling crews, coordinating equipment allocations, materials, and logistics, maintaining production standards, and ensuring projects are completed on time, within budget, and to client expectations all fall under this leadership positions’ scope.

The Operations Manager is responsible for leading day-to-day business operations, improving processes, and ensuring teams, resources, and systems work together efficiently to achieve organizational goals. This role drives operational excellence by managing performance, controlling costs, supporting cross-functional coordination while promoting continuous improvement across the business. Preferred candidates will have years of management experience in green industry or service-based environments.

Key Responsibilities:

• Oversee daily mulch installation operations across multiple job sites.
• Plan and coordinate crew schedules, truck routing, equipment allocation, and material deliveries to maximize productivity.
• Ensure mulch is installed to specified depth, coverage, appearance, and site standards.
• Ensure pre-job and on-site inspections are completed to verify readiness, access, safety conditions, and job scope requirements.
• Monitor labor hours, equipment utilization, and job progress to keep projects on schedule and within budget.
• Maintain operational readiness of mulch blowing equipment, trucks, hoses, and support tools by verifying inspections, maintenance, and repairs.
• Enforce safety procedures related to vehicle movement, hose handling, equipment operation, lifting, heat exposure, and other job site hazards.
• Train and develop staff on installation quality, efficiency, equipment care, and customer service standards.
• Track material usage, waste, and inventory levels to support accurate ordering, cost control, and job profitability.
• Oversee daily operations to ensure efficiency, consistency, and alignment with business objectives.
• Develop, implement, and refine operational processes, policies, and standard procedures.
• Partner with department leaders to improve coordination, workflow, and service delivery.