Branch Operations Manager

Automotive and Industrial Distributors of Billin; Boise (ID); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health

Dental

Profit Sharing

401k

ESOP

Life Insurance

Disability Insurance

Job summary

Automotive and Industrial Distributors of Billin in Boise, ID, seeks a Branch Operations Manager to lead a seasoned team and manage branch and warehouse activities, daily office duties, and customer relations.

You will mentor staff on SOPs, drive inventory control with Purchasing, coordinate DOT fleet maintenance, partner with Sales to grow business, and enforce safety and compliance while delivering outstanding service. This is a Monday–Friday role from 7:30am to 4:30pm with overtime as needed.

Qualifications

• Five+ years of demonstrated experience in operations logistics and leadership.
• Leadership and management of a diverse team.
• Strong customer service capabilities.
• Office management and processing proficiency.
• Proficient in CSD business platforms and Microsoft programs.

Responsibilities

• Oversee daily branch office, warehouse, and delivery operations.
• Provide strong leadership, mentorship, and culture alignment.
• Collaborate with purchasing/inventory to maintain inventory levels.
• Coordinate with DOT fleet coordinator for safety and maintenance.
• Drive growth with Sales Team and ensure customer satisfaction.
• Promote safety policies and regulatory compliance.
• Foster collaboration and clear communication across teams.

Skills

Operations leadership

Team management

Customer service

Office management

CSD platforms

Microsoft programs

Tools

Microsoft Office

Job description

Branch Operations Manager

Automotive and Industrial Distributors of Billin Boise, Idaho, United States

About this position

Description:

Lead a Team at a well-established, successful, and growing Wholesale Distributor in Boise, ID. We are a company that has been distributing high quality products with customer excellence to our customers for over 100 years and still going strong. We are looking for a Leader/Manager who can lead the Branch and the Team forward with continued growth and success.

Responsibilities:

1. Branch Operations
   • Accountable for daily office, warehouse, delivery operations, personnel management, and customer relations.
2. Leadership and Team Development
   • Provide strong leadership and management to ensure team accountability and alignment with our culture.
   • Mentor, coach, and train Team personnel on SOP’s, responsibilities, and our culture of customer service.
3. Inventory and Fleet Management
   • Collaborate with our Purchasing and Inventory Control Department to maintain optimal inventory levels.
   • Work with our DOT Fleet Coordinator to ensure driver safety and required fleet maintenance.
4. Sales and Customer Service/Relations
   • Work closely with our Sales Team to drive growth and superior customer satisfaction.
5. Safety and Compliance
   • Promote and enforce safety policies and compliance requirements
6. Collaboration and Communication
   • Work closely with other team members and promote strong collaboration with direct and open communication.

Full-time position:

M-F, 7:30am-4:30pm+ with overtime as required to perform all job requirements.

Compensation:

Highly competitive market wage salary for the position and area based upon experience and demonstrated success in the responsibilities and attributes of the position.

Exceptional Benefit Package:

• Includes Health, Dental, Profit Sharing, 401k, ESOP, Life and Disability Insurance.

Opportunity for continued growth, advancement, extended leadership training and bonus potential.

Requirements:

1. Five + years of demonstrated experience and success in:
2. Operations Logistics
3. Leadership and Management of a diverse team of employees
4. Success in Customer Service
5. Office Management and Processing
6. Proficient in CSD business platforms and Microsoft programs

Attributes:

1. Able to build, lead, and manage a team to Operational Excellence
2. Self-reliant, motivated, and team oriented
3. Supportive and understanding of customer service
4. Detail focused
5. Safety oriented
6. Dependable, a mentor, coach, and good communicator
7. Comfortable working both in office and warehouse environments, lifting and moving 50 lbs. of product