Branch Operations Manager

Automotive and Industrial Distributors of Billin; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Profit sharing

401k

ESOP

Life and disability insurance

Job summary

Automotive and Industrial Distributors of Billin Boise, Idaho is seeking a Branch Operations Manager to lead the branch and team toward operational excellence and growth.

You will manage daily office, warehouse, and delivery operations; mentor staff on SOPs and our customer-service culture; coordinate inventory and fleet; partner with sales for growth; and enforce safety and compliance while fostering cross-team collaboration.

Qualifications

• Five+ years in Operations Logistics and leadership of a diverse team.
• Proven success in customer service and office management.
• Experience with CSD business platforms and Microsoft applications.

Responsibilities

• Oversee daily branch operations including office, warehouse, and delivery processes.
• Lead, mentor, and train staff to meet SOPs and company culture.
• Coordinate inventory with Purchasing and Inventory Control; ensure fleet maintenance.
• Collaborate with Sales team to drive growth and customer satisfaction.
• Promote safety policies and regulatory compliance.
• Foster cross-functional collaboration and clear communication.

Skills

Leadership

Operations Logistics

Customer Service

Office Management

Microsoft Office

CSD platforms

Tools

CSD platforms

Job description

Branch Operations Manager

Automotive and Industrial Distributors of Billin Boise, Idaho, United States

About this position

Description:

Lead a Team at a well-established, successful, and growing Wholesale Distributor in Boise, ID. We are a company that has been distributing high quality products with customer excellence to our customers for over 100 years and still going strong. We are looking for a Leader/Manager who can lead the Branch and the Team forward with continued growth and success.

Responsibilities:

1. Branch Operations
   • Accountable for daily office, warehouse, delivery operations, personnel management, and customer relations.
2. Leadership and Team Development
   • Provide strong leadership and management to ensure team accountability and alignment with our culture.
   • Mentor, coach, and train Team personnel on SOP’s, responsibilities, and our culture of customer service.
3. Inventory and Fleet Management
   • Collaborate with our Purchasing and Inventory Control Department to maintain optimal inventory levels.
   • Work with our DOT Fleet Coordinator to ensure driver safety and required fleet maintenance.
4. Sales and Customer Service/Relations
   • Work closely with our Sales Team to drive growth and superior customer satisfaction.
5. Safety and Compliance
   • Promote and enforce safety policies and compliance requirements
6. Collaboration and Communication
   • Work closely with other team members and promote strong collaboration with direct and open communication.

Full-time position:

M-F, 7:30am-4:30pm+ with overtime as required to perform all job requirements.

Compensation:

Highly competitive market wage salary for the position and area based upon experience and demonstrated success in the responsibilities and attributes of the position.

Exceptional Benefit Package:

• Includes Health, Dental, Profit Sharing, 401k, ESOP, Life and Disability Insurance.

Opportunity for continued growth, advancement, extended leadership training and bonus potential.

Requirements:

1. Five + years of demonstrated experience and success in:
2. Operations Logistics
3. Leadership and Management of a diverse team of employees
4. Success in Customer Service
5. Office Management and Processing
6. Proficient in CSD business platforms and Microsoft programs

Attributes:

1. Able to build, lead, and manage a team to Operational Excellence
2. Self-reliant, motivated, and team oriented
3. Supportive and understanding of customer service
4. Detail focused
5. Safety oriented
6. Dependable, a mentor, coach, and good communicator
7. Comfortable working both in office and warehouse environments, lifting and moving 50 lbs. of product