Branch Operations Leader – Equipment & SAE Excellence

Johnson Controls, Inc.; Lynnfield (MA); On-site; USD 97,000 - 136,000; Full time

Job summary

Johnson Controls is seeking a Branch Operations Manager based in Lynnfield, MA. You will lead the System Application Engineers, align their work with the construction sales team, and ensure project profitability, accuracy, and on-time delivery within contracted scope.

You will oversee pre- and post-sales activities, train project management practices, and drive customer satisfaction. Strong leadership, travel willingness, and communication skills are essential for success.

Qualifications

• Bachelor’s degree in Engineering required.
• 5+ years of progressive operations management experience in Building Construction industry.
• Demonstrated ability to manage a team and communicate effectively.

Responsibilities

• Lead the System Application Engineers and support the construction sales team.
• Ensure projects are profitable, on-time, and within contract scope.
• Coordinate pre- and post-sales activities and develop training programs for engineers.
• Escalate and resolve equipment orders, delivery, and customer satisfaction issues.
• Recruit and develop SAEs; manage performance and salary processes.

Skills

Operations management

Team leadership

Communication

MS Office

Visio

Adobe Writer

Windows

Education

Bachelor’s degree in Engineering

Tools

AutoCAD

Job description

Johnson Controls is seeking a Branch Operations Manager based in Lynnfield, MA. You will lead the System Application Engineers, align their work with the construction sales team, and ensure project profitability, accuracy, and on-time delivery within contracted scope.

You will oversee pre- and post-sales activities, train project management practices, and drive customer satisfaction. Strong leadership, travel willingness, and communication skills are essential for success.