Branch Operations Lead — Sales & Service Champion

First Financial Bank Texas; Abilene (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

First Financial Bank Texas in Abilene, TX seeks a branch operations associate to support team spirit and manage daily branch activities. You will work Saturdays/holidays as needed and travel to other regions for training.

Responsibilities include assisting in branch operations, customer interactions, and adherence to bank policies. A high school diploma is required, with supervision experience and a customer-service mindset highly valued.

Qualifications

• High school graduate/equivalent required; associate degree preferred.
• Two years retail or bank experience required; two years supervisory experience preferred.
• Basic math proficiency and aptitude.
• Strong social and leadership skills.
• Aptitude to handle sensitive operational transactions and customer relationships.
• Professional appearance and demeanor.
• Excellent communication skills.
• Ability to work flexible hours and sell banking products/services.
• Periodic travel to Abilene or other Bank Regions for training.
• Occasional Saturdays and holiday hours may be required based on branch hours.

Responsibilities

• Assist in developing team spirit among branch personnel and instill pride and value in the system.
• Assist in managing branch operations.
• May be required to work Saturdays and holidays.
• Actively participate in sales and service culture and follow bank policies.

Skills

Customer service

Communication skills

Sales experience

Leadership

Flexibility

Professional appearance

Staff supervision

Mathematical aptitude

Negotiable instruments knowledge

Travel willingness

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

First Financial Bank Texas in Abilene, TX seeks a branch operations associate to support team spirit and manage daily branch activities. You will work Saturdays/holidays as needed and travel to other regions for training.

Responsibilities include assisting in branch operations, customer interactions, and adherence to bank policies. A high school diploma is required, with supervision experience and a customer-service mindset highly valued.