Assistant Retail Branch Manager

First Financial Bancshares, Inc.; Abilene (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

First Financial Bancshares, Inc. in Abilene, TX, seeks an energetic team member to support branch operations and customer service. You’ll assist in developing a team spirit, handle day-to-day banking tasks, and ensure smooth cash handling and teller processes.

The role requires flexible hours, including Saturdays and holidays, with emphasis on clear communication, accuracy with negotiable instruments, and using AS400 for daily functions. Training is provided in a trusted regional bank.

Qualifications

• High school graduate/equivalent required.
• Two years retail or bank experience; two years supervisory preferred.
• Excellent communications skills and professional demeanor.

Responsibilities

• Assist in developing a team spirit among branch personnel.
• Assist in managing branch operations.
• May be required to work Saturdays and holidays.
• Perform cash handling and customer service duties as part of daily operations.

Skills

Communication

Customer service

Cash handling

Flexibility hours

Teamwork

Sales aptitude

Education

High school diploma or GED

Associate degree preferred

Tools

AS400

Job description

Address

We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description

Office Location: Abilene, Texas, United States

SCOPE/CONTACTS

• Assist in developing a team spirit among branch personnel and instill pride and value in the system.
• Assists in managing the branch operations.
• Will be required to work Saturdays and holidays.

ESSENTIAL FUNCTIONS

• Physical qualifications include reading terminal screens
• communicating effectively both verbally and in writing with customers and staff
• transporting money bus from vault to teller drawer (approximately 20 pounds)
• communicating/listening in on telephone conversations.
• Mobility includes operating all computer terminals
• moving about the branch to visit with customers
• maintaining access to the facility.
• Mental qualifications include reading at a level sufficient to understand memorandums, etc.
• writing in a clear, concise, and legible manner in order to compose various forms
• applying mathematical functions in order to assist customers
• learning and understanding AS400 computer system to perform various functions.
• Actively participate in the sales and service culture
• support the values of the organization, and follow established Bank policies and procedures.
• Periodic travel to Abilene or other Bank Regions for training is required.
• Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.

MINIMUM QUALIFICATIONS

High school graduate/equivalent is required, associate degree is preferred. Two years retail or bank experience is also required; two years supervisory experience is preferred. Basic math proficiency and aptitude. Demonstrated academic record of achievement in social and leadership skills. Demonstrate aptitude to handle sensitive operational transaction and customer relationships. Professional appearance & demeanor. Demonstrate strong social skills. Excellent communications skills. Ability to adjust to flexible hours and ability to sell products and services. Will assist in the supervision of staff and daily operations. Thorough knowledge of negotiable instruments is strongly desired. Must be able to work flexible hours and/or extended hours as business requires. Periodic travel to Abilene or other Bank Regions for training is required. Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation. The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

What Makes Us Unique?

You. Since 1890, First Financial has been serving the financial needs of customers in every neighborhood, just like yours. Not just through good times, but during difficult years too. We survived the Great Depression, the collapse of the Texas economy in the 1980s, and the Great Recession. Throughout it all, we remain a place of stability and trust for our customers. While other banks have come and gone, First Financial continues to grow through acquisitions, new branches, and the expansion of our services. It goes without saying, First Financial is not your everyday bank. Our “One Bank, Multiple Regions” concept combines the best of “Big Bank” customer benefits with the local decision making and involvement of a community bank. The Company includes multiple banking regions with 79 convenient locations throughout Texas, and we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service. Much of our success comes from the lifelong relationships we’ve built with people just like you. Providing excellent customer service and education is the focus of everything we do. Our customer education includes training to understand how to improve credit, apply for a home loan, and utilize our products and services. Every day we’re here to help you make sound financial decisions. And don’t be surprised if you step through the door and see a familiar face. Many of our employees are leaders in the community. After all, being involved with the community is an important part of who we are. Discover for yourself how at First Financial, it’s You First.