Branch Operations Lead: Coaching, Growth & Customer Focus

US Diversity Job Search; Ellicott City (MD); On-site; USD 51,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Job summary

Reece USA is seeking an Assistant Branch Manager to support the Branch Manager in driving performance, nurturing vendor and customer relationships, and ensuring operational excellence. You will lead a team, coach staff, and implement strategies to meet company objectives, while upholding safety and customer service standards.

This role emphasizes leadership development, accountability, and collaboration within a fast-paced branch environment, with clear metrics and goals for growth and service

Qualifications

• Leadership and people-management capabilities.
• Strong customer service focus and problem-solving skills.
• Strategic thinking and measurable results orientation.

Responsibilities

• Support Branch Manager in driving branch performance.
• Develop and grow vendor/customer relationships.
• Lead and coach branch/sales team to achieve goals.

Skills

Leadership

Team management

Customer focus

Strategic thinking

Communication

Education

Bachelor's degree or equivalent

Job description

Reece USA is seeking an Assistant Branch Manager to support the Branch Manager in driving performance, nurturing vendor and customer relationships, and ensuring operational excellence. You will lead a team, coach staff, and implement strategies to meet company objectives, while upholding safety and customer service standards.

This role emphasizes leadership development, accountability, and collaboration within a fast-paced branch environment, with clear metrics and goals for growth and service